Dispatch officer

Located in Karachi, Pakistan, this full-time position seeks a diligent and organized Dispatch Officer to oversee the daily dispatch operations of finished goods. The ideal candidate will ensure that customer orders are fulfilled accurately and delivered on schedule by effectively coordinating with warehouse, production, sales, and customer service teams. This role demands attention to detail, strong communication skills, and the ability to manage multiple deliveries simultaneously in a fast-paced manufacturing environment.

Key Responsibilities

- Manage the daily dispatch of finished goods in alignment with customer orders and delivery timelines.
- Verify quantities, job/order numbers, packing details, and dispatch documentation prior to shipment.
- Collaborate closely with warehouse and production teams to confirm order readiness for dispatch.
- Prepare and maintain accurate dispatch records, delivery challans, invoices, and related paperwork.
- Coordinate with drivers, riders, transporters, and courier services to ensure timely deliveries.
- Ensure all dispatched goods are properly packed, labeled, and secured before leaving the facility.
- Track deliveries and follow up with transporters regarding delivery status and any issues.
- Maintain precise records of dispatched and pending orders.
- Communicate any shortages, delays, discrepancies, or delivery concerns to relevant departments promptly.
- Work with the Sales and Customer Service teams to manage urgent or priority deliveries.
- Organize and maintain filing systems for dispatch documents and delivery acknowledgements.
- Assist in keeping the dispatch area clean and organized.
- Adhere strictly to company dispatch procedures and standards.

Required Qualifications

- 1 to 3 years of experience in dispatch, logistics, warehouse operations, or a related field.
- Prior experience in a manufacturing environment is preferred.
- Solid understanding of dispatch and delivery procedures.
- Basic computer proficiency, especially in Microsoft Excel and Word.
- Strong communication and coordination abilities.
- Capability to maintain accurate records and documentation.
- Excellent organizational and time-management skills.
- Ability to manage multiple orders and deliveries simultaneously.
- Responsible, punctual, and detail-oriented work ethic.
- Capacity to work effectively under pressure and meet strict delivery deadlines.

Preferred Qualifications and Benefits

- Experience with ERP or inventory management systems is advantageous.
- Familiarity with coordinating local transporters and courier companies.
- Knowledge of delivery challans, invoices, packing lists, and other dispatch documentation.
- Understanding of Karachi’s routes and major industrial areas is a plus.

The company offers a competitive salary range from Rs27,485 to Rs65,000 per month, commensurate with experience. Employees will benefit from a professional working environment, opportunities for career growth, and the chance to contribute to a growing manufacturing organization. This position requires in-person attendance at the Karachi location.

Employment Type: Full-time
Location: Karachi, Pakistan