This employer is no longer accepting CVs for this job, it has been deactivated by the company\'s administrator.
Posted May 31, 2017
PKR. 25,000 - 35,000/Month
- Create an effective communication channel with customers, vendors, courier and all other stake holders involved in efficient completion of the order Build company's goodwill reputation by soliciting positive feedback from customers
- Resolve any negative feedback with customer or the marketplace to the extent of successful feedback removal
- Providing pre-sales support to customers by identifying the appropriate product, verifying its availability and shipping timelines, and guiding customers with placing the order
- Assisting customers with any query regarding the order including but not limited to, shipping timelines, timely delivery, returns and refunds Ensuring successful and timely delivery of customer orders.
- Identifying problemetic orders early in the supply chain and working customers and order management team for their resolution
- Excellent written and verbal communication, both in english and urdu
- Technically proficient in using mordern day office productivity tools
- Ability to work in maximum alignment with US timezones (night shift preferred)
- Ability to follow through and close open cases while managing day to day activities
Job Details
Industry:
Functional Area:
Total Positions:
2 Posts
Job Shift:
Second Shift (Afternoon)
Gender:
No Preference
Age:
20 - 35 Years
Minimum Education:
Bachelors
Career Level:
Entry Level
Minimum Experience:
Fresh (Experience of US/Canada/Europe customer support is a plus)
Apply Before:
Jul 19, 2017
Posting Date:
May 31, 2017
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