E-Commerce Executive

We are seeking a detail-oriented and proactive E-commerce Executive to support the E-commerce Manager in managing, enhancing, and expanding our online stores. The ideal candidate will play a crucial role in daily store operations, market research, website analysis, and collaboration with design and development teams to optimize the customer experience and drive sales growth.

Key Responsibilities
- Assist with daily e-commerce store operations, including Shopify management and maintenance.
- Conduct comprehensive research on market trends, competitors, customers, products, and the industry to uncover new opportunities.
- Analyze website performance metrics to identify areas for improvement in click-through rates (CTR), conversion rates (CVR), user experience, and overall sales.
- Recommend enhancements to product pages, landing pages, site navigation, calls to action (CTAs), website structure, and the overall customer journey.
- Collaborate closely with designers and developers to plan and implement website pages, layouts, features, and functionalities.
- Review design and development outputs to ensure alignment with project requirements and quality standards.
- Support new store launches, website redesign projects, brand development initiatives, and ensure brand consistency across all digital platforms.
- Continuously monitor store performance and stay updated on best practices, emerging products, market trends, and potential areas for e-commerce growth.

Required Qualifications
- Proven experience working in e-commerce environments, particularly with Shopify platform management.
- Strong research and analytical skills to interpret data and market insights effectively.
- Solid understanding of conversion rate optimization (CRO), user experience (UX/UI), CTR, CVR, and the customer journey.
- Keen eye for design, branding, layout, and enhancing user experience.
- Ability to collaborate effectively with cross-functional teams, including designers and developers.
- Good knowledge of Shopify store structure and its functionalities.
- Proactive mindset with the ability to identify issues and suggest practical improvements.
- While coding or development skills are not mandatory, a basic understanding of website development and Shopify functionality is advantageous.

Location and Working Hours
This position is based in Gulberg V, Lahore. The working hours are from 9:30 AM to 6:30 PM.

This role offers an excellent opportunity to contribute to the growth of a dynamic e-commerce business by applying your skills in store management, research, and digital optimization. If you are passionate about e-commerce and eager to work in a collaborative environment, we encourage you to apply.