E-commerce Executive

We are seeking a detail-oriented E-commerce Executive to support the E-commerce Manager in managing, optimizing, and expanding our online stores. The ideal candidate will play a vital role in daily store operations, market research, website analysis, and collaboration with design and development teams to enhance the overall customer experience and drive sales growth.

Key Responsibilities

- Assist with daily operations of the e-commerce store, including Shopify management.
- Conduct comprehensive research on market trends, competitors, customers, products, and the industry to identify growth opportunities.
- Analyze website performance metrics and recommend improvements to increase click-through rates (CTR), conversion rates (CVR), user experience, and sales.
- Suggest enhancements to product pages, landing pages, navigation, calls-to-action (CTAs), website structure, and the overall customer journey.
- Collaborate with designers and developers to plan website layouts, features, functionality, and implementation strategies.
- Review website designs and development outputs to ensure alignment with project requirements.
- Support new store launches, website redesigns, brand development, and maintain brand consistency across platforms.
- Continuously analyze store performance and stay updated on best practices, emerging trends, new products, and market opportunities for e-commerce growth.

Required Qualifications

- Proven experience in e-commerce operations and Shopify platform management.
- Strong research and analytical capabilities to interpret data and market insights effectively.
- Solid understanding of conversion rate optimization (CRO), user experience (UX/UI), CTR, CVR, and customer journey mapping.
- Keen eye for design, branding, layout, and enhancing user experience.
- Ability to work collaboratively with designers and developers to achieve project goals.
- Good knowledge of Shopify store structure and its functionalities.
- Proactive mindset with the ability to identify issues and suggest actionable improvements.
- While coding or development skills are not mandatory, a basic understanding of website development and Shopify functionality is preferred.

Location and Work Details

This position is based in Gulberg V, Lahore, with in-person working hours from 9:30 AM to 6:30 PM. The monthly salary range for this role is Rs50,000 to Rs80,000, reflecting experience and qualifications.

This role offers the opportunity to contribute directly to the growth and success of our e-commerce presence by leveraging your skills in research, analysis, and collaboration within a dynamic team environment.