E-Commerce Expert

We are looking for a responsible and motivated female E-commerce Assistant to manage the daily operations of our online store. This role requires supporting product management, handling customer communications, and processing orders to ensure smooth business activities and high customer satisfaction. The ideal candidate will be proactive, detail-oriented, and able to handle multiple tasks independently in a fast-paced environment.

Key Responsibilities
- Upload and manage products on the online platform, ensuring listings are accurate and visually appealing.
- Respond promptly to customer inquiries via WhatsApp, Instagram, and Facebook.
- Process orders efficiently and coordinate with courier and delivery services to track shipments.
- Update product prices, descriptions, and images regularly to keep listings current and attractive.
- Maintain detailed records of orders and monitor shipment statuses.
- Assist with basic marketing tasks, including social media posting and managing advertisements through Facebook Ads Manager.
- Provide a smooth and professional customer experience throughout all interactions.

Required Qualifications
- Female candidate.
- Basic computer and internet skills.
- Good communication skills in Urdu and basic English.
- Familiarity with social media platforms such as Facebook and Instagram.
- Ability to work independently and manage tasks efficiently.
- Previous experience in e-commerce is an advantage.

Preferred Qualifications and Benefits
- Bachelor’s degree is preferred.
- Friendly working environment that promotes learning and growth.
- Company-sponsored lunch provided.
- Competitive salary ranging from Rs30,000 to Rs50,000 per month, including commission.
- In-person work location, offering direct engagement with the team and daily operations.

This position provides an excellent opportunity for a motivated individual to enhance their skills in e-commerce and digital marketing while contributing to the growth of an expanding online business.