Premier Housewares is seeking a proactive and results-oriented E-Commerce Growth Lead / Manager to join our expanding team. This role requires a strategic thinker who can translate growth priorities into actionable tasks across multiple departments, ensuring seamless coordination and execution. The ideal candidate will take full ownership of the e-commerce performance, driving improvements from traffic generation through to conversion, order management, and customer retention.
Key Responsibilities
- Translate weekly growth priorities into clear execution tasks for each departmental resource.
- Manage and maintain the e-commerce performance tracker, weekly action tracker, blockers list, and decision log to ensure transparency and accountability.
- Act as the primary coordinator between operations, marketing, creative, CRM, website, SEO, and senior management teams.
- Ensure alignment of product details, campaign strategies, website readiness, stock availability, pricing, and reporting inputs prior to campaign launches.
- Monitor daily Shopify sales data, including orders, conversion rates, average order value (AOV), returning customer rate, and revenue segmented by channel.
- Identify and escalate issues such as access restrictions, approval delays, stock shortages, website bugs, tracking discrepancies, and resource performance concerns.
- Prepare and present weekly management updates highlighting key wins, challenges, blockers, next steps, and decisions needed.
- Ensure timely submission of reports from all team members in the agreed format and frequency.
- Maintain end-to-end accountability for the entire e-commerce lifecycle, from driving traffic and conversion to order coordination, customer retention, and comprehensive reporting.
Required Qualifications
- Bachelor’s degree in Business, Marketing, or a related field.
- 5 to 6 years of proven experience in E-commerce or Digital Commerce roles.
- Hands-on expertise with Shopify platform and e-commerce analytics tools.
- Strong analytical skills combined with excellent coordination and communication abilities.
- Experience working with the UK market is considered an advantage.
Additional Information
This is a full-time position based at our office located in Lahore, with working hours from Monday to Friday, 1:00 PM to 10:00 PM. The role offers the opportunity to contribute significantly to the growth and success of Premier Housewares’ e-commerce operations within a collaborative and dynamic environment.
If you are driven to lead e-commerce growth initiatives and thrive in a fast-paced setting, we encourage you to apply and become a key part of our team.