E-Commerce Operations Specialist (Python / Automation)

Acgile (Accounting & Bookkeeping Services)

Islamabad , Pakistan

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We are seeking a detail-oriented E-Commerce Operations Specialist to oversee and enhance daily operations across our online stores and sales channels. This role involves managing product catalogs, processing orders, coordinating inventory, and ensuring seamless warehouse and order management system (OMS) operations. The ideal candidate will also be responsible for reporting, troubleshooting operational challenges, and supporting various e-commerce initiatives to drive efficiency and accuracy.

Key Responsibilities

- Manage daily e-commerce operations to ensure smooth order-to-fulfillment workflows.
- Monitor orders, cancellations, returns, shipping, and handle order exceptions promptly.
- Collaborate closely with warehouse teams, suppliers, OMS providers, and internal departments to resolve inventory and order-related issues.
- Oversee inventory levels, warehouse availability, stock and pricing feeds, and product synchronization across platforms.
- Identify and troubleshoot problems related to OMS, inventory systems, warehouse integrations, APIs, and data feeds.
- Utilize Python scripting to manage and update price files effectively.
- Apply knowledge of server-side operations to support backend processes.
- Conduct regular audits of products, pricing, inventory, orders, and website data to ensure accuracy.
- Coordinate with technical teams and third-party service providers to address operational challenges.
- Prepare and maintain comprehensive sales, inventory, order, product, and operational reports.
- Analyze e-commerce data to detect trends, errors, inefficiencies, and opportunities for improvement.
- Support updates related to promotions, collections, merchandising, and other operational requirements.
- Maintain up-to-date operational documentation, processes, and standard operating procedures (SOPs).
- Research e-commerce tools, competitors, products, suppliers, and market opportunities to inform strategy.
- Ensure data accuracy and consistency across all e-commerce systems and sales channels.

Required Qualifications

- Bachelor’s degree in Computer Science, Engineering, Data Science, Information Technology, or a related field.
- Proven experience in e-commerce operations across platforms such as Amazon, Walmart, eBay, Shopify, AP Fusion, or other online marketplaces.
- Proficiency in Excel, Google Sheets, and Power Query, with the ability to manage large datasets.
- Experience working with Python libraries including Pandas, NumPy, and Requests.
- Familiarity with order management systems such as Channel Spyder and Hemi, along with inventory management and warehouse operations.
- Strong analytical and problem-solving skills with the ability to identify data discrepancies and operational issues.
- Solid understanding of e-commerce workflows and system integrations.
- Excellent communication and coordination abilities.
- Ability to work independently, manage multiple priorities, and meet deadlines consistently.

Working Conditions

This position requires working hours from 7:00 PM to 4:00 AM and is based on-site. The monthly salary ranges from Rs. 100,000 to Rs. 150,000.

This role offers the opportunity to work in a dynamic e-commerce environment where operational excellence and data-driven decision-making are key to success. Candidates who thrive in fast-paced settings and enjoy problem-solving will find this position rewarding.