E-Commerce Specialist (Amazon & eBay)

Two Tech Group Marketing is a dynamic digital company dedicated to helping brands grow through strategic marketing, e-commerce, technology, and AI-powered solutions. The company specializes in building strong digital identities, targeting the right audiences, and converting engagement into measurable business results. Their services include social media marketing, content creation, brand strategy, paid advertising, e-commerce optimization, and automation. By combining creativity, technology, data, and innovation, Two Tech Group empowers brands to compete and scale effectively in today’s fast-changing digital environment.

The E-Commerce Specialist (Amazon & eBay) is a full-time remote position responsible for managing and optimizing product listings, promotions, and storefronts on Amazon and eBay platforms. This role involves creating and updating product listings, optimizing titles and descriptions, managing pricing and inventory, and coordinating product images and content with the marketing team. The specialist will monitor performance metrics, analyze sales data, and implement strategies to improve conversion rates and marketplace rankings. Additionally, the role requires handling customer inquiries, resolving order issues, and collaborating with internal teams to support marketing campaigns while maintaining a consistent brand presence across marketplaces.

Key Responsibilities

- Manage and optimize product listings on Amazon and eBay, including titles, descriptions, pricing, and inventory levels.
- Coordinate with the marketing team to ensure product images and content are accurate and engaging.
- Monitor sales performance and marketplace metrics to identify opportunities for growth and improvement.
- Analyze sales data and competitive activity to inform strategic decisions and enhance marketplace rankings.
- Develop and implement promotional strategies to increase conversion rates and revenue.
- Respond promptly and professionally to customer inquiries and resolve order-related issues to maintain positive marketplace ratings and reviews.
- Collaborate with internal stakeholders to align e-commerce activities with broader marketing campaigns and brand guidelines.

Required Qualifications

- Proven experience with Amazon and eBay seller platforms, including product listing management and marketplace best practices.
- Strong analytical skills to interpret sales data, track performance metrics, and conduct competitive analysis.
- Excellent communication skills, both written and verbal, for effective collaboration with internal teams and customer engagement.
- Solid customer service abilities to manage inquiries, resolve issues efficiently, and maintain high customer satisfaction.
- Sales-oriented mindset with the capability to develop and execute strategies that drive revenue growth and improve conversion rates.
- Familiarity with digital marketing concepts, including SEO for product listings and promotional tools available on Amazon and eBay.
- Proficiency in spreadsheet software and e-commerce analytics dashboards. Experience with automation tools or AI-driven solutions is advantageous.
- Previous experience in e-commerce, online retail, or marketplace management. A relevant degree or equivalent practical experience is preferred.

Preferred Qualifications and Benefits

While not mandatory, experience with automation and AI-powered e-commerce tools is considered a plus, enhancing efficiency and data-driven decision-making. Candidates with a background in digital marketing or a related field will find this role aligns well with their skills and career growth. The position offers the flexibility of remote work and the opportunity to contribute to a forward-thinking company that values innovation and measurable business impact.

This role is ideal for someone passionate about e-commerce and digital marketplaces, eager to leverage their skills to help brands thrive in competitive online environments.