Posted Oct 25, 2022 598 views
Back Office Executive Job Description
We are looking to hire an experienced back-office executive to join our busy back-office team. As a back-office executive, you will be communicating with our business partners in a timely manner while:
Prioritizing replies on emails / calls
While not missing out on any query / escalation / disputes etc.
Communication while understanding the scenario
To ensure success as a back-office executive, you should have good communication skills (English: written and verbal), the ability to work as part of a team and individually while categorizing each query / matter accordingly, and the ability to respond quickly to requests from the Business partners / other stake holders. Ultimately, a top-class back-office executive works quickly and efficiently to provide reliable support for management and the front office / sales team.
Back Office Executive Responsibilities:
- Make sure no query is un attended.
- Gathering and processing escalation / dispute data.
- Performing basic acknowledgment replies.
- Assisting and coordinating with the sales / Farming team.
- Assisting and keeping the Front Office / sales / submissions team updated at all times.
- Organizing meetings and updating / resolving critical issues.
- Zero errors while attending to the queries.
Back Office Executive Requirements:
- Bachelor’s degree / other certifications
- Previous work experience as an Office Executive / where communication played a crucial role.
- Excellent organizational skills.
- Knowledge of computer operating systems and MS Word / excel software.
- Working knowledge of CRM platforms.
- Ability to work as part of a team.
- High-level written and verbal communication skills (English).
- Multitasking abilities.
Objective and Values
Earthlink Innovations Trading LLC is an equal opportunity employer. In accordance with anti-discrimination law, our core values are to effectuate these principles and mandates. Earthlink Innovations prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, gender, national origin or any other characteristic protected by law. Earthlink Innovations conforms to the spirit as well as to the letter of all applicable laws and regulations.
Job Details
Work Environment
Supervisor’s gender:
Percentage of female coworkers:
Earthlink Innovation Trading LLC
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