WE ARE HIRING – TIKTOK SHOP Specialist

Ecom Spot is seeking a skilled TikTok Shop Specialist to join our team and oversee the comprehensive management of our TikTok Shop operations. This role requires hands-on experience with TikTok Shop Seller Center, including product listing, order and inventory management, promotions, and campaign execution. The ideal candidate demonstrates strong knowledge of TikTok Shop policies, compliance standards, and troubleshooting product or account issues. Collaborating with influencers and managing affiliate marketing initiatives will also be an essential part of daily responsibilities. This position involves managing a team of two persons, making leadership and coordination skills critical to success. Located in Garden Town, Lahore, this full-time on-site position requires working hours from 2:00 PM to 11:00 PM. The TikTok Shop Specialist will also handle TikTok Ads setup and management, ensuring seamless integration of marketing efforts with shop operations. Experience with US and UK TikTok Shop markets is an added advantage. We are looking for candidates with a minimum of two years experience who can deliver efficient shop management and support to maximize sales and customer satisfaction within the dynamic TikTok ecosystem.
Responsibilities

Manage all aspects of TikTok Shop Seller Center, including listing products, managing product variations, and maintaining accurate inventory levels.
Set up and manage TikTok Ads campaigns to drive traffic and sales, optimizing performance based on data analysis and market trends.
Monitor and resolve product and account issues swiftly, ensuring compliance with TikTok Shop policies and handling violations effectively.
Coordinate promotions and campaigns within the TikTok Shop platform to enhance visibility and maximize promotional impact.
Provide daily operational support for TikTok Shop, including order processing, shipment tracking, and customer inquiries resolution.
Lead and supervise a team of two members to ensure smooth shop operation and effective task delegation.
Collaborate with influencers and manage TikTok Shop Affiliate Marketing partnerships to bolster product reach and engagement.
Stay updated on TikTok Shop policy changes, platform updates, and industry trends to ensure compliance and maintain competitive advantage.
Troubleshoot technical and operational challenges to maintain continuous performance and customer satisfaction.
Organize and execute product launches on TikTok Shop, coordinating cross-functional efforts to ensure a successful market entry.