We are seeking a dedicated and practical E-commerce Executive to manage and grow our online stores across platforms such as Amazon, TikTok Shop, eBay, and Walmart. The ideal candidate will be hands-on, able to handle daily operational tasks efficiently, solve problems independently, and demonstrate a strong willingness to learn. Formal qualifications are less important than real-world experience and the ability to manage online sales channels effectively.
Key Responsibilities
- Add new products to various online marketplaces and update product titles, images, descriptions, and prices to keep listings current and attractive.
- Monitor and process customer orders promptly, ensuring timely shipment and delivery while following up on any delays.
- Maintain accurate stock levels to avoid overselling or stockouts.
- Analyze daily sales data to identify best-selling products and opportunities for growth.
- Implement sales strategies such as updating listings and running discounts to boost revenue.
- Respond to customer inquiries and resolve order-related issues to maintain high customer satisfaction.
- Monitor account health and ensure compliance with marketplace policies and guidelines.
- Utilize Excel to track sales, orders, and inventory, providing regular updates on performance and operational status.
Required Qualifications
- Proven experience working with at least one of the following platforms: Amazon, TikTok Shop, eBay, or Walmart.
- Practical knowledge of product listing management and order fulfillment processes.
- Basic proficiency in Excel for data tracking and reporting.
- Strong organizational skills with the ability to manage sales, pricing, and stock levels effectively.
- Good communication skills and the ability to manage time efficiently.
- Self-motivated and capable of working independently without constant supervision.
- Eagerness to learn new tools and continuously improve skill sets.
Preferred Qualifications and Benefits
While formal education is not the focus, candidates with hands-on experience in e-commerce operations will thrive in this role. We offer a competitive salary along with a sales commission structure based on performance, rewarding your contributions directly. Additional benefits include lunch provided every Friday, 24 days of casual and sick leave, and a supportive team environment that encourages learning and professional growth.
If you have the practical skills to manage online stores and are ready to contribute to a growing business, we encourage you to apply. Please include details about the marketplaces you have experience with and the specific tasks you can perform.
Join Teknardo and play a key role in expanding our online presence and success.
Job Code: 0035 (Please note this will be requested during the screening process.)