• Can handle the client in a soft and efficient Manner
  • Provide support via Call and Team Viewer / Any Desk
  • The response to every ticket /email with proper comments
  • Resolve ticket within the given time slot allotted for that customer
  • Analysis of client's business requirements and objectives and working with them to meet those objectives
  • Assess clients' needs for software training and implementation services
  • Application configuration, implementation, and data conversion
  • Train users in application use and/or configuration
  • Assist clients in application testing and rollout
  • Recommend business process improvements
  • Analyze and specify application enhancements
  • Meet minimum monthly utilization percentage

Job Specification:

  • Applicant must graduate from a reputable university
  • Applicant must have 2 years or more experience in the relevant domain
  • Must have a good command of ERP/HCM modules
  • Applicant should have good business analytical skills
  • Good communication skills
  • Must have customer-building skills

Job Details

Total Positions:
4 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Jail Road, Lahore, Pakistan
Minimum Education:
Degree Title:
Career Level:
Experienced Professional
Minimum Experience:
4 Years (Should Have Experience in sales of ERP/HCM or IT / SOFTWARE Based Product)
Apply Before:
Oct 08, 2022
Posting Date:
Sep 07, 2022
Diversity Inclusion:
We value diversity of our employees. All qualified applicants will receive fair consideration without regard to genders or socio-economic backgrounds.

Work Environment

Supervisor’s gender:
Percentage of female coworkers:

EfroTech Private Limited

Information Technology · 51-100 employees - Lahore

At EfroTech, we specialize in delivering business productivity solutions in the Web-Based, Client-Server, and SAAS/ASP models. EfroTech is completely focused on providing customized and packaged web and client-server based marketing and management solutions to the FMCG & HCFD – Healthcare, Confectionery, Financial, and Distribution industries. We are a global software solutions supplier for Fortune 500 FMCGs and financial services companies, covering Pakistan, Afghanistan, Central & South Africa, MENA and Latin America.

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