• Can handle the client in a soft and efficient Manner
  • Provide support via Call and Team Viewer / Any Desk
  • The response to every ticket /email with proper comments
  • Resolve ticket within the given time slot allotted for that customer
  • Analysis of client's business requirements and objectives and working with them to meet those objectives
  • Assess clients' needs for software training and implementation services
  • Application configuration, implementation, and data conversion
  • Train users in application use and/or configuration
  • Assist clients in application testing and rollout
  • Recommend business process improvements
  • Analyze and specify application enhancements
  • Meet minimum monthly utilization percentage

Job Specification:

  • Applicant must graduate from a reputable university
  • Applicant must have 2 years or more experience in the relevant domain
  • Must have a good command of ERP/HCM modules
  • Applicant should have good business analytical skills
  • Good communication skills
  • Must have customer-building skills

Job Details

Total Positions:
4 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Jail Road, Lahore, Pakistan
Gender:
Male
Minimum Education:
Bachelors
Degree Title:
BBA /MBA
Career Level:
Experienced Professional
Minimum Experience:
4 Years (Should Have Experience in sales of ERP/HCM or IT / SOFTWARE Based Product)
Apply Before:
Oct 08, 2022
Posting Date:
Sep 07, 2022
Diversity Inclusion:
We value diversity of our employees. All qualified applicants will receive fair consideration without regard to genders or socio-economic backgrounds.

Work Environment

Supervisor’s gender:
Male
Percentage of female coworkers:
1-9%

EfroTech Private Limited

Information Technology · 51-100 employees - Lahore

At EfroTech, we specialize in delivering business productivity solutions in the Web-Based, Client-Server, and SAAS/ASP models. EfroTech is completely focused on providing customized and packaged web and client-server based marketing and management solutions to the FMCG & HCFD – Healthcare, Confectionery, Financial, and Distribution industries. We are a global software solutions supplier for Fortune 500 FMCGs and financial services companies, covering Pakistan, Afghanistan, Central & South Africa, MENA and Latin America.

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Similar Job Titles

Software Support Engineer

EfroTech Private Limited, Karachi, Pakistan
Posted Sep 07, 2022

Software Developer (Support)

Contour Software, Karachi, Pakistan
Posted Sep 28, 2022

IT Software Asset Manager

Contour Software, Multiple Cities, Pakistan
Posted Jul 29, 2022

Service Desk Support Engineer

Contour Software, Karachi, Pakistan
Posted Apr 13, 2022
View All
I found a job on Rozee!