Sales Development Representative (SDR)

Eila Solutions is seeking a motivated and experienced Sales Development Representative (SDR) to join their team at the Lahore office. The SDR will play a critical role in driving the growth of IT and digital solutions by generating qualified sales opportunities, particularly targeting the US market. The individual will focus on prospecting, lead qualification, appointment setting, and nurturing potential clients. The role demands excellent communication skills, strong cold-calling abilities, and a target-driven mindset. The position operates on-site during evening hours from Monday to Friday, providing direct engagement with clients and collaboration with internal teams. This role requires a proactive approach to understanding client needs and presenting tailored technology solutions including web and mobile development, SEO, digital marketing, ERP, CRM, and HRIS software systems. The SDR will manage the initial stages of the sales cycle and maintain accurate records through CRM systems. Although this position does not include managing a team, it requires close coordination with sales closers and marketing departments to enhance lead quality and conversion rates.
Responsibilities

Identify and engage potential clients through cold calling, email outreach, LinkedIn, and other channels.
Generate and qualify sales opportunities focused on IT and digital solutions tailored for the US market.
Conduct discovery calls to assess prospects requirements, challenges, budgets, and timelines accurately.
Evaluate leads through criteria such as need, budget, authority, timeline, and business fit.
Promote a range of digital technology solutions including web and mobile app development, UI/UX design, SEO, digital marketing, ERP, CRM, and HRIS.
Schedule and coordinate qualified appointments for the sales closing team.
Maintain consistent follow-ups and nurture prospects throughout the entire sales process.
Handle common objections effectively while communicating the value proposition clearly.
Keep detailed and timely records of leads and pipeline activities using the CRM system.
Collaborate with sales and marketing teams to enhance lead quality and increase conversion rates.
Meet and consistently exceed key performance indicators such as calls made, leads qualified, appointments secured, and revenue contribution.