This employer is no longer accepting CVs for this job, it has been deactivated by the company\'s administrator.
Posted Jun 19, 2018 2 views
PKR. 20,000 - 25,000/Month
- Recommend potential products or services to management by collecting customer information and analyzing customer needs
- Prepare product or service reports by collecting and analyzing customer information
- Contribute to team effort by accomplishing related results as needed
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships of trust through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Go the extra mile to engage customers
- Resolve customer complaints via phone.
- Use telephones to reach out to customers.
- Greet customers warmly and ascertain problem or reason for calling
- Compile reports on overall customer satisfaction
Job Details
Industry:
Functional Area:
Total Positions:
3 Posts
Job Shift:
Rotating
Gender:
Male
Minimum Education:
Bachelors
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Jul 20, 2018
Posting Date:
Jun 19, 2018
Elite Airport Concierge Services
BPO · 11-50 employees - Islamabad
Elite Airport Concierge Services
What is your Competitive Advantage?
Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
I found a job on Rozee!
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Aqib Irshad
Head of HR, Training & OD
FINCA
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Zohaib Ali
Marketing Manager
Digital Online Devices
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Ali Aziz
CEO
Shopistan
Muzammil Baig
Digital Marketing Manager
IT Services Group
