This employer is no longer accepting CVs for this job, it has been deactivated by the company\'s administrator.
Posted Mar 01, 2024 187 views
PKR. 25,000 - 50,000/Month
- You will be the frontline ambassador of our company, responsible for delivering outstanding service and support to our valued customers.
- You will handle a wide range of inquiries, issues, and requests with professionalism, efficiency, and empathy.
- Your primary responsibilities will include:
- Providing prompt and courteous assistance to customers via phone, email, and live chat.
- Resolving customer concerns and inquiries regarding products, services, and billing.
- Troubleshooting technical issues and providing basic technical support when necessary.
- Educating customers about our products and services to ensure optimal utilization and satisfaction.
- Documenting all customer interactions accurately and comprehensively in our CRM system.
- Collaborating closely with other departments to escalate and resolve complex issues.
Requirements:
- Minimum of intermediate education level.
- Strong communication skills, both verbal and written.
- Fluency in English.
- Excellent problem-solving abilities and attention to detail.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Tech-savvy with the ability to learn new systems and software quickly.
- A positive attitude and a passion for delivering exceptional customer experiences.
Benefits :
- Competitive salary and performance-based incentives.
- Comprehensive training and ongoing development opportunities.
- Health, dental, and vision insurance coverage.
- Retirement savings plan with company matching.
- Flexible scheduling options to accommodate work-life balance.
- Dynamic and collaborative work environment with opportunities for growth and advancement.
Skills
Job Details
Industry:
Functional Area:
Total Positions:
10 Posts
Job Shift:
First Shift (Day)
Gender:
Male
Minimum Education:
Matriculation/O-Level
Career Level:
Entry Level
Maximum Experience:
Doesn\'t Matter
Apply Before:
Apr 02, 2024
Posting Date:
Mar 01, 2024
Elite Envoys Pvt Ltd
Telecommunication / ISP · 11-50 employees - Lahore
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