1. Home
  2. Client Services & Customer Support
  3. Customer Support Representative

Customer Support Representative

Empire Group Verified

Rawalpindi , Pakistan

Apply Now

Posted Aug 30, 2024 64 views

PKR. 50,000 - 70,000/Month

UK’s leading Translation and Interpretation Company, TRANSLATION EMPIRE, is looking for English Speaking Candidates. Candidate must be proficient in English and must have exceptional communication skills.

Responsibilities: 

  • Manage/handle the outgoing/incoming calls professionally
  • Identify and assesses customer’s need to achieve satisfaction
  • Giving follow up calls to the customers at a specified date and time
  • Stay up-to-date on product and service knowledge
  • Follow communication procedures, guidelines, and policies
  • Managing a large number of outbound/inbound calls
  • Identify trends in customer inquiries or issues, and provide feedback to relevant teams to improve products, services, or processes

 Requirements & Skills:

  • Excellent written and verbal communication skills, particularly in English
  • Strong problem-solving and troubleshooting abilities
  • Ability to remain calm and professional under pressure
  • Strong attention to detail and accuracy
  • Ability to work independently and as part of a team
  • Comfortable with technology and ability to quickly learn new systems
  • Ability to adapt to changing situations and priorities

Shift Time:

  • Shift 1: Mon- Sat (onsite)
  • Shift 2: Mon- Sat (onsite)
  • Shifts are aligned with UK timing

 

Skills

Team Player Ingredient Sourcing End to End Sales

Job Details

Industry:
Information Technology
Functional Area:
Client Services & Customer Support
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
Rawalpindi, Pakistan
Gender:
No Preference
Minimum Education:
Bachelors
Degree Title:
Bachelor/Fresh
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
Oct 01, 2024
Posting Date:
Aug 30, 2024

Empire Group

Information Technology · 11-50 employees - Rawalpindi
Follow

pInformation Technology/p

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Similar Job Titles

Customer Support Representative (CSR)

Best Media Service, Lahore, Pakistan
Posted Sep 09, 2026

Customer Support Representative

Support Solutions, Lahore, Pakistan
Posted Aug 27, 2026

Customer Support Representative (CSR) – International Campaign

Best Media Service, Lahore, Pakistan
Posted Sep 08, 2026

Customer Support Representative

Sansalife, Lahore, Pakistan
Posted Aug 24, 2026
View All
I found a job on Rozee!