IT Support Officer

Empire Group Verified

Rawalpindi , Pakistan

Posted Oct 26, 2021 127 views

PKR. 30,000 - 50,000/Month

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Job Description

This is an exceptional job opportunity to join UK’s leading translation and Interpretation company EMPIRE GROUP. We are looking for a full-time IT SUPPORT OFFICER for our office located in Bahria Town, Islamabad. The incumbent will be responsible for installing and configuring computer systems, diagnosing hardware and software faults, and solving technical and application problems, either over the phone or in person.

  • Install and configure computer hardware operating systems and applications.
  • Monitor and maintain computer systems and networks.
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
  • Provide support, including procedural documentation and relevant reports.
  • Follow diagrams and written instructions to repair a fault or set up a system.
  • Support the roll-out of new applications.
  • Set up new users' accounts and profiles and deal with password issues.
  • Prioritize and manage many open cases at one time.
  • Rapidly establish a good working relationship with customers and other professionals, such as software developers
  • Test and evaluate new technology.
  • Conduct electrical safety checks on computer equipment.

QUALIFICATION/EXPERIENCE

  • BS/MS in Information Technology, or related experience
  • 2+ years of experience in helpdesk, IT support
  • Knowledge of Computer networking, LAN, WLAN, and CCTV operations
  • Good English communication skills both written and verbal.

WHAT DO WE OFFER?

  • Excellent remuneration
  • Paid Leaves
  • Health Insurance (Self & spouse)
  • EID Bonus
  • Leaves Encasements
  • Amazing work culture

Job Details

Functional Area:
Total Positions:
10 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Bahria Town Rawalpindi, Rawalpindi, Pakistan
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
Nov 27, 2021
Posting Date:
Oct 26, 2021

Work Environments

Supervisor’s gender:
Either
Percentage of female coworkers:
50-59%
Flexible work time:
Yes
Remote work option:
No
Transport allowance:
Yes
Dedicated vehicle / Pick-and-Drop:
No
Overnight travel requirement:
Not at all
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Empire Group

Information Technology · 11-50 employees - Rawalpindi

pInformation Technology/p

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