Employee Experience Management Coordinator

InforMityx AI is a dynamic company dedicated to helping startups, SMEs, enterprises, and digital agencies build, modernize, automate, market, and scale their digital businesses. By leveraging AI, product engineering, data, cloud, and digital growth expertise, the company addresses a wide range of business challenges—from launching SaaS products to modernizing enterprise platforms and enhancing digital visibility. Their services span AI and agentic solutions, software engineering, data analytics, business intelligence, cloud services, enterprise transformation, SEO, digital growth, and dedicated engineering teams. In addition, InforMityx AI partners with agencies and consultancies across diverse industries such as SaaS, healthcare, logistics, edtech, e-commerce, retail, and enterprise technology through white-label technology solutions. The organization values clear communication, quality execution, transparent delivery, and measurable outcomes in every engagement.

The Employee Experience Management Coordinator role is a full-time, on-site position based in Lahore. This role focuses on fostering a positive employee experience throughout the entire employee lifecycle. Responsibilities include managing onboarding processes, driving employee engagement initiatives, facilitating internal communications, and administering feedback programs. The coordinator will handle day-to-day employee inquiries, provide administrative support for various HR activities, and assist in organizing events such as town halls, training sessions, and employee recognition programs. Maintaining accurate employee records and supporting employee relations processes are also key aspects of this role. The coordinator will collaborate closely with HR and leadership teams to implement initiatives aimed at improving employee experience, track engagement metrics, prepare relevant reports, and contribute to the continuous enhancement of workplace culture and employee satisfaction.

Key Responsibilities:
- Support onboarding, engagement initiatives, internal communications, and feedback programs to enhance the employee experience.
- Manage daily employee queries with professionalism and promptness.
- Provide administrative assistance for HR activities, including documentation, scheduling, and record-keeping.
- Organize and coordinate company events such as town halls, training sessions, and recognition programs.
- Maintain accurate and up-to-date employee records.
- Assist in employee relations processes by supporting conflict resolution and handling sensitive issues discreetly.
- Collaborate with HR and leadership to implement employee experience improvement initiatives.
- Track and analyze engagement metrics and prepare reports to inform continuous workplace culture improvements.

Required Qualifications:
- Strong communication skills, both written and verbal, with effective interpersonal abilities.
- Customer service orientation to respond promptly and professionally to employee inquiries.
- Experience in organizing employee engagement initiatives, events, and feedback programs.
- Administrative skills including documentation management, scheduling, and coordination of HR processes.
- Employee relations capabilities to support conflict resolution and maintain trust within teams.
- Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field.

Preferred Qualifications and Skills:
- Familiarity with HRIS tools and basic data reporting.
- High attention to detail and problem-solving skills.
- Ability to work collaboratively in a fast-paced environment.

This role offers an opportunity to contribute meaningfully to the employee experience and workplace culture at a forward-thinking company that values transparency, quality, and measurable impact.