Employee Experience Management Coordinator

InforMityx AI is a dynamic company that supports startups, SMEs, enterprises, and digital agencies in building, modernizing, automating, marketing, and scaling digital businesses. Leveraging expertise in AI, product engineering, data, cloud, and digital growth, the company addresses real business challenges ranging from launching SaaS products to modernizing enterprise platforms and enhancing digital presence. Their services span AI and agentic solutions, product and software engineering, data analytics, BI and cloud services, enterprise transformation, SEO, digital growth, and dedicated engineering teams. InforMityx AI also partners with agencies and consultancies across diverse industries such as SaaS, healthcare, logistics, edtech, e-commerce, retail, and enterprise technology, emphasizing clear communication, quality execution, transparent delivery, and measurable outcomes.

The Employee Experience Management Coordinator role is a full-time, on-site position based in Lahore. This role focuses on fostering a positive employee experience throughout the entire employee lifecycle. Responsibilities include managing onboarding processes, coordinating engagement initiatives, facilitating internal communications, and administering feedback programs. The coordinator will handle daily employee queries, provide administrative support for HR activities, and organize events such as town halls, training sessions, and recognition programs. Additionally, the role involves maintaining accurate employee records, supporting employee relations efforts, and collaborating with HR and leadership teams to implement initiatives that enhance workplace culture and employee satisfaction. Tracking engagement metrics, preparing reports, and contributing to continuous improvement efforts are also key aspects of this position.

Key Responsibilities
- Support and enhance the employee experience across onboarding, engagement, communication, and feedback initiatives.
- Manage day-to-day employee inquiries, providing timely and professional responses.
- Provide administrative assistance for HR functions, including documentation, scheduling, and record-keeping.
- Organize and coordinate employee events such as town halls, training sessions, and recognition programs.
- Maintain accurate and up-to-date employee records and databases.
- Assist in employee relations processes, supporting conflict resolution and handling sensitive issues with discretion.
- Collaborate with HR and leadership to develop and implement employee experience improvement initiatives.
- Track and analyze employee engagement metrics and prepare relevant reports.
- Contribute to fostering a positive workplace culture and improving overall employee satisfaction.

Required Qualifications
- Strong communication skills, including clear written and verbal communication and effective interpersonal abilities.
- Customer service orientation with the ability to respond promptly and professionally to employee inquiries.
- Experience or skills in employee engagement, including organizing initiatives, events, and feedback programs.
- Administrative skills such as managing documentation, scheduling, record-keeping, and coordinating HR processes.
- Employee relations skills to support conflict resolution and maintain trust and confidentiality.
- Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field.

Preferred Qualifications and Additional Skills
- Familiarity with HRIS tools and basic data reporting.
- Strong attention to detail and problem-solving capabilities.
- Ability to work collaboratively in a fast-paced environment.

This role offers the opportunity to contribute meaningfully to the employee experience at a forward-thinking company that values quality, transparency, and measurable impact.