Employee Relations Lead

The Employee Relations Lead plays a critical role in managing employee relations, disciplinary and grievance processes, and ensuring compliance with labour laws across the University. This position involves guiding stakeholders on employee-related issues, mitigating compliance risks, and enhancing employee relations practices to foster a fair, respectful, and legally compliant work environment.

Key Responsibilities

Employee Relations and Case Management:
Lead the resolution of employee relations matters such as grievances, workplace conflicts, misconduct, and disciplinary cases, ensuring fairness, consistency, and timely outcomes. Oversee disciplinary procedures including investigations, hearings, and documentation in line with University policies and legal requirements. Analyze recurring issues to identify root causes and propose preventive strategies. Handle sensitive employee matters confidentially and impartially through appropriate institutional channels.

Labour Law and HR Compliance:
Ensure adherence to applicable labour laws, employment regulations, and University policies. Stay updated on changes in labour legislation and recommend necessary updates to HR policies and practices. Conduct regular compliance reviews to identify gaps and risks, suggesting corrective measures as needed. Collaborate with legal counsel and relevant authorities on employment-related legal and regulatory issues.

Policy and Process Improvement:
Review and enhance HR policies, standard operating procedures, guidelines, and documentation related to employee relations and disciplinary management. Establish consistent procedures and documentation standards to promote fairness, accountability, and transparency in employee relations processes.

Reporting and Risk Management:
Prepare periodic reports on disciplinary cases, grievances, compliance findings, and employee relations trends. Monitor case progress to ensure timely resolution and adherence to procedures. Maintain accurate, confidential records of investigations, disciplinary actions, grievances, and compliance matters. Keep the Director HR informed about significant cases, emerging risks, and recommended interventions to support decision-making.

Required Qualifications

A Bachelor’s degree in Human Resources, Law, Business Administration, Industrial Relations, or a related discipline is required.

Preferred Qualifications and Benefits

A minimum of six years’ experience in HR with a focus on employee relations, disciplinary management, grievance resolution, and labour law compliance is essential. Candidates should possess strong knowledge of labour laws and employment legislation, along with the ability to manage sensitive employee matters with discretion and sound judgment. Excellent communication, interpersonal, mediation, negotiation, and conflict resolution skills are vital for success in this role.

The University offers a dynamic learning environment that encourages innovation, skills development, and collaboration with leading academic and professional experts. Intellectual freedom is highly valued, allowing exploration across disciplines and fostering diverse perspectives for mutual growth.

Competitive benefits include Provident Fund, Group Life Insurance, EOBI pension scheme, outpatient medical coverage for employees and their families, and inpatient health insurance for employees, spouses, and dependent children. The campus features world-class amenities such as a sports complex with international-standard courts, a FINA-certified swimming pool, gender-segregated gyms, diverse dining options, a mosque, medical center, library, parking, female transport services, and a professionally managed daycare center.

Additional perks include corporate and educational discounts, including tuition fee waivers for employees’ children enrolled at the University, scholarships for master’s programs, and executive development opportunities through a nationally recognized executive development center.

The University is an equal opportunity employer committed to diversity and inclusion. It does not discriminate based on gender, race, religion, caste, ethnicity, age, disability, or social status. Candidates from minority groups are especially encouraged to apply.