As an Inbound Sales Executive, you will be the first point of contact for potential customers, handling emails, chats, and inbound inquiries with professionalism and strategic sales acumen. Your primary focus will be to engage prospects, address inquiries, nurture leads, and close sales effectively — all while ensuring a seamless customer experience.

Key Responsibilities
  • Respond promptly to customer inquiries via email and live chat with clear and professional communication.

  • Engage with inbound leads, understand their needs, and offer tailored solutions.

  • Qualify prospects and convert inquiries into successful sales opportunities.

  • Maintain in-depth knowledge of company products and services to provide accurate information and recommendations.

  • Follow up on inquiries, handle objections, and negotiate pricing or terms when required.

  • Maintain organized records of customer interactions and track sales progress.

Required Skills & Qualifications
  • Fluent in English (written and spoken) with excellent communication skills.

  • Proven experience in email handling, chat support, and inbound sales.

  • Strong persuasion, negotiation, and deal-closing abilities.

  • Customer-centric mindset with a proactive, problem-solving approach.

  • Ability to multitask and manage multiple inquiries efficiently.

What We Offer
  • Competitive salary with performance-based incentives.

  • Opportunities for growth in a fast-paced and innovative company.

  • Supportive and collaborative team culture.

Job Details

Industry:
Functional Area:
Total Positions:
2 Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Sagian Wala, Lahore, Pakistan
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Experience:
Less than 1 Year - 2 Years
Apply Before:
Jul 01, 2025
Posting Date:
May 31, 2025

Empress Technologies

Call Center · 1-10 employees - Lahore

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