Posted Dec 14, 2019
We are looking for a customer-oriented service representative for our local/International sales department to act as a liaison, providing product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency.
The target is to ensure excellent service standards and maintain high customer satisfaction.
Responsibilities:|.
Order confirmation to Clients
Order recording in Database.
Follow-up calls with our delivery services to get the order status and inform Customers.
Must have ability to learn quickly, pay attention to detail and have good analytical skills
Keep records of customer interactions.
Take the extra mile to engage customers
Requirements:
Customer support experience
Fluency in spoken English, correct grammar, comprehension, Pronunciation
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multitask, priorities, and manage time effectively
Skills
Job Details
Enomsoft is a Web Design & Web Development company based in Karachi, Pakistan since 2006. We provide a comprehensive range of services which are included in web design and development, web application development, flash multimedia, video Commercials, search engine optimization, domain & hosting registration, email marketing, graphics, print designing and web consultancy. We provide strategic design services that enable our clients to increase sales, build brand awareness and increase customer reliability. Our team works in collaboration with our clients throughout the design & development process to ensure that the website matches their specific needs and expectations.
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