ERP Coordinator

The ERP Coordinator plays a vital role in bridging the gap between various departments and the IT/ERP team to ensure the ERP system supports smooth and efficient business operations. This position focuses on maintaining data accuracy, promptly resolving system issues, and facilitating effective communication between end-users and technical staff. The coordinator will oversee ERP implementation, daily operations, training, and continuous improvement initiatives to maximize the system’s value across the organization.

Key Responsibilities
Coordinate ERP system implementation, configuration, and rollout activities across multiple departments to ensure alignment with business needs. Serve as the primary liaison between end-users and the ERP support or development team, addressing issues and collecting user feedback for system enhancements. Monitor daily ERP operations, troubleshoot problems reported by users, and maintain overall system reliability. Maintain data accuracy and integrity across various ERP modules such as Finance, HR, Inventory, and Sales. Conduct training sessions for users and develop user guides and standard operating procedures (SOPs) to support effective system use. Collaborate with department heads to gather requirements for system improvements and new features. Test ERP updates, patches, and new functionalities before deployment to ensure stability and performance. Document ERP workflows, configurations, and maintain detailed change logs for compliance and future reference. Assist in generating management reports and dashboards utilizing the ERP system’s reporting tools. Coordinate with external vendors and developers for bug fixes, system upgrades, and customizations. Support data migration, cleanup, and validation activities to uphold data quality. Ensure ERP usage complies with company policies and standards at all times.

Required Qualifications
Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field. At least 2 years of experience in an ERP Coordinator, ERP Support Specialist, or similar role. Hands-on experience with ERP platforms such as SAP, Oracle, Odoo, Microsoft Dynamics, or equivalent systems. Strong understanding of core business processes including Finance, HR, Inventory, and Supply Chain management. Excellent analytical and problem-solving skills to address system issues effectively. Proficiency in Microsoft Excel and other reporting tools for data analysis and report generation. Strong communication and coordination skills to work effectively with diverse teams across the organization. Ability to train and support end-users to maximize ERP adoption and efficiency. Well-developed organizational skills with a focus on documentation and process management.

Preferred Qualifications and Benefits
Experience with SQL or basic database querying to support data analysis and troubleshooting efforts. Knowledge of workflow automation within ERP systems to improve process efficiency. Prior experience managing cross-departmental ERP system rollouts is highly desirable. The position offers a competitive monthly salary starting from Rs50,000.00. The work location is on-site in Lahore, allowing direct collaboration with teams and hands-on system management.

This role provides an excellent opportunity for professionals seeking to advance their career in ERP coordination by working closely with multiple departments and contributing to the optimization of business processes through technology.