ERP/IT Administrator

A well-established aesthetics company based in Karachi is looking for a skilled and experienced ERP/IT Administrator to manage and oversee its ERP systems and IT operations. The ideal candidate will have a strong academic background in Information Technology along with practical experience in ERP administration, system management, and technical support. This role is crucial for ensuring the effective implementation, smooth functioning, and continuous improvement of the company’s ERP system, supporting various departments to achieve operational efficiency.

Key Responsibilities
- Administrate, manage, and maintain the company’s ERP system and IT infrastructure to ensure smooth and efficient business operations.
- Coordinate with different departments to understand their operational requirements and provide appropriate ERP and IT support.
- Identify, troubleshoot, and resolve ERP-related technical issues promptly to minimize system downtime.
- Train employees on ERP functionalities, system procedures, and best practices to ensure effective utilization.
- Monitor system performance, identify gaps, and recommend improvements to enhance operational efficiency and internal controls.
- Generate and analyze ERP reports to support management decision-making and business operations.
- Assist in the implementation, configuration, and integration of new ERP modules, system enhancements, and software upgrades.
- Coordinate with ERP developers and software vendors to ensure timely resolution of technical issues and system improvements.
- Ensure data accuracy, system security, user access controls, and proper backup procedures are maintained.

Required Qualifications
- Bachelor’s or Master’s degree in Computer Science, Information Technology, Software Engineering, or a related field.
- Minimum of 5 years of hands-on experience in ERP administration or IT administration.
- Practical experience in ERP implementation, module configuration, troubleshooting, and end-user training.

Preferred Qualifications and Benefits
- Experience in the healthcare, pharmaceutical, or aesthetics industry will be considered an advantage.
- This position requires working on-site at the company’s Karachi location, offering direct engagement with cross-functional teams and hands-on system management.

Candidates who meet the above criteria and are interested in contributing to a dynamic and growing organization are encouraged to apply. This role offers the opportunity to play a pivotal part in optimizing business processes through effective ERP and IT management.