Posted Nov 16, 2021 13 views
Skillset required:
- Good verbal communication skills in English and Urdu
- Problem solving skills
- Strong negotiation ability
- Technical proficiency and understanding of Products/Services
- Problem-Solving and Flexibility
- Good listening
- Positive Attitude
- Willingness to go the extra mile
- Empathy
JD:
- Daily call new resellers who have signed up but haven't placed an order
- Assist the sales team in seller onboarding on e-commerce services.
- Craft and brief resellers with information about the onboarding process and requirements.
- Coordinate with resellers via calls and emails for order placements and sales generation
- Coordinate with the sales, operations, and tech team to address reseller queries.
- Ensure new resellers have technical assistance to properly set up their account and help in order placements
- Address new sellers- queries regarding the onboarding process.
- Provide training to new and existing resellers as and when required.
Experience: Minimum 6 months experience in a contact center
Salary Package: 25 -30K gross salary based on experience and skillset
Location: Zamzama Commercial Area Defence V Karachi
Job Details
Business process outsourcing (BPO) contains the transmission of processes along with the connected operational activities and responsibilities, to a third party with at least a guaranteed equal service level and where the client contains a solid grip over the, activities of the vendor for mutual long term achievement. BPO is positively related to the search for more competent organizational designs: Cost decrease, output growth and inventive abilities. Hence, a source for strategic advantage. Esquare provides services and solutions for a wide range of industries and specialized functions. This business process is consisting of, Such as Hiring, Training, Call center operations, sales distribution, payroll processing and end to end telesales process. We effectively and efficiently deliver training in sales, customer service, hospitality and English language. We are ideally placed to perform these tasks because we have rich experience of working among as a decision makers and key performing managers. Our business savvy prompted us to start off our own ventures for some years back and now we are envy, to our competitors in this industry. At Esquare services we are ready to share your tasks with you and we work as extended arm and wings of your organization, with same consciousness towards quality of services as you would be thinking off. We only can show the best possible way, and its up to you how to fly. That's why we says "Collaborate and strengthen" and let us take care of your business.
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