Assistant Manager Patient Experience

Excel Labs Unverified

Islamabad , Pakistan

Posted Jun 14, 2021 303 views

PKR. 60,000 - 80,000/Month

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Job Description

Excel Labs is seeking an energetic and talented candidate for the position of Assistant Manager Patient Experience .

The suitable candidate must be;

  • A great listener with a good personal presence
  • Possesses a Customer-Centric Attitude
  • Self-disciplined and success-driven team leader
  • Able to work in a fast-paced learning environment

Duties & Responsibilities:

  • Supervise day-to-day reception services and ensure smooth functioning of the Patient Care Department
  • Ensure well-functioning of Patient Services systems and make suggestions for improvement
  • Oversee staffing and upkeep of the Patient Services area.
  • Directly coordinate with Patients and their Attendants to facilitate them up to their satisfaction.
  • Develop, implement and monitor complaint handling system.
  • Monitoring of daily cash received at the points.
  • Perform any other job-related tasks assigned by the Manager.

Job Details

Functional Area:
Total Positions:
1 Post
Job Shift:
Second Shift (Afternoon)
Job Type:
Job Location:
No Preference
Minimum Education:
Degree Title:
Preferably a BBA/MBA in Marketing from a reputable business school.
Career Level:
Experienced Professional
Minimum Experience:
4 Years (Minimum 4 years or more customer/patients services experience in a medium sized company at a supervisory level position.)
Apply Before:
Jul 15, 2021
Posting Date:
Jun 14, 2021
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Excel Labs

Healthcare / Hospital / Medical · 101-300 employees - Islamabad

Excel Labs is an ISO 9001:2008 certified laboratory in performing over 10 million analyses annually.The lab is equipped with state of the art Management Information System (MIS) and instrumentation from USA and Japan. With a workforce of more than 200 employees, Excel Labs has a team of Pathologists ...Read More

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