Executive IT DevOps

We are seeking a skilled Executive IT DevOps Engineer specializing in BSS Applications Assurance to join our Information Technology department in Islamabad. This permanent role reports to the Senior Manager of BSS Planning & Operations. The ideal candidate will be responsible for managing, maintaining, and supporting Kubernetes/container platforms and related infrastructure. Collaborating closely with software development, IT operations, security, database, network, and application teams, the role ensures high availability, secure deployments, and seamless application performance.

Key Responsibilities

Kubernetes and Container Platform Management: Deploy, configure, and maintain Kubernetes clusters, including worker and control-plane nodes. Manage namespaces, pods, services, ingress, config maps, secrets, persistent volumes, and resource quotas. Perform cluster upgrades, patching, certificate management, and conduct health checks. Troubleshoot issues related to clusters, nodes, pods, networking, storage, and applications. Oversee container image lifecycle, registries, and vulnerability remediation. Configure Helm charts and Kubernetes manifests, implementing high availability, scalability, and disaster recovery mechanisms.

CI/CD and DevOps Automation: Design, implement, and maintain CI/CD pipelines using GitLab, Jenkins, or similar tools. Automate application build, testing, containerization, deployment, and rollback processes. Apply deployment strategies such as rolling, blue-green, and canary deployments. Manage Git repositories, branching strategies, release processes, and deployment approvals. Develop automation scripts using Shell, Python, PowerShell, or equivalent languages.

Application Deployment and Support: Assist development teams in deploying applications on Kubernetes/container platforms. Manage application configurations across Development, UAT, Disaster Recovery, and Production environments. Troubleshoot application availability, authentication, connectivity, resource utilization, and deployment issues. Coordinate production releases and emergency deployments with application teams. Maintain comprehensive deployment and operational documentation.

Infrastructure and Platform Management: Work with Linux-based servers and virtualized infrastructure. Manage CPU, memory, storage, networking, DNS, certificates, load balancers, and other infrastructure components. Collaborate with Network and Infrastructure teams on firewall rules, ACLs, routing, VPN, DNS, and connectivity. Support integration with databases, middleware, APIs, monitoring platforms, and external services. Ensure capacity planning aligns with cluster and application workload demands.

Monitoring, Logging, and Performance: Implement and maintain monitoring and alerting systems for clusters, nodes, containers, and applications using tools such as Prometheus, Grafana, and ELK/EFK stacks. Monitor resource usage, pod health, application performance, and cluster capacity. Analyze logs and metrics to identify recurring issues and performance bottlenecks. Establish alerts and operational dashboards to support proactive management.

Security and Compliance: Enforce Kubernetes and container security best practices. Manage RBAC, service accounts, secrets, certificates, and access controls. Ensure timely patching and hardening of containers and cluster components. Coordinate with Information Security teams for vulnerability assessments, penetration testing, and remediation. Maintain compliance with organizational security policies and regulatory requirements. Keep detailed audit trails and access records.

Disaster Recovery and Business Continuity: Support configuration and maintenance of Disaster Recovery Kubernetes/container environments. Develop and test backup, restore, failover, and recovery procedures. Participate in DR drills and document recovery processes. Ensure synchronization of application and platform configurations between primary and DR environments.

Incident and Problem Management: Provide Level 2 and Level 3 technical support for cluster and application infrastructure issues. Engage in incident management, root cause analysis, problem resolution, and service restoration. Investigate production outages and deliver detailed root cause reports. Implement permanent fixes and preventive measures for recurring problems. Participate in planned maintenance and emergency response activities.

Required Qualifications

Education: A bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related field is preferred. Relevant DevOps or Kubernetes certifications such as CKA or CKAD are advantageous.

Experience: A minimum of 3-5 years in DevOps or system administration roles, with at least 2-3 years of hands-on experience managing Kubernetes/container platforms. Experience supporting business-critical production applications in enterprise environments is preferred. Familiarity with production deployments, incident management, monitoring, and disaster recovery is essential.

Skills: Proficiency with GitLab CI/CD or Jenkins, Helm, Prometheus, Grafana, ELK/EFK logging platforms, Redis, middleware technologies, NGINX/Ingress controllers, Ansible/Terraform, and cloud platforms like Huawei Cloud, AWS, Azure, or GCP. Strong hands-on expertise in Linux administration, Docker/container technologies, Git workflows, CI/CD pipelines, YAML, Kubernetes manifests, and networking fundamentals (TCP/IP, DNS, HTTP/HTTPS, TLS, Load Balancing). Ability to script and automate using Shell, Python, or PowerShell. Solid troubleshooting skills for distributed and containerized environments.

This role offers the opportunity to work in a dynamic environment supporting critical business applications with a focus on innovation, security, and operational excellence.