Executive - Revenue Assurance

We are seeking a detail-oriented Billing Specialist to join our team. The ideal candidate will be responsible for preparing and generating accurate invoices promptly while ensuring compliance with company policies and customer agreements. This role involves maintaining and updating customer accounts, resolving billing discrepancies, and collaborating closely with the accounts receivable team to facilitate timely payment collections. Strong communication skills are essential for addressing customer queries professionally and ensuring any billing issues are resolved efficiently.

Key Responsibilities

- Prepare and generate accurate invoices for customers in a timely manner.
- Ensure all billed items comply with company policies and customer agreements.
- Maintain and update customer accounts, including billing details and payment terms.
- Track and resolve discrepancies or issues related to customer accounts, such as billing errors and inquiries.
- Coordinate with the accounts receivable team to ensure timely collection of outstanding payments.
- Maintain accurate records of all billing transactions and invoices.
- Address customer billing queries professionally and promptly.
- Communicate with clients to resolve any discrepancies quickly.
- Utilize billing software or ERP systems to enter, track, and manage billing data.
- Ensure the billing system is updated with the latest information.
- Reconcile customer accounts and update payment statuses in the accounting system.
- Review daily accounts receivable aging reports to identify overdue invoices and pending payments.
- Escalate long-outstanding or disputed accounts to management in a timely manner.

Required Qualifications

- Bachelor’s degree in any discipline.
- 1 to 2 years of relevant experience is preferred.

Preferred Qualifications and Benefits

- Experience working with billing software or ERP systems is advantageous.
- Strong attention to detail and excellent organizational skills.
- Ability to communicate effectively with customers and internal teams.
- The position offers a starting salary from Rs 55,000 per month.
- Work location is in person, providing an opportunity to collaborate directly with the team.

This role is ideal for candidates who are meticulous, proactive, and capable of managing multiple billing tasks efficiently while maintaining high standards of accuracy and customer service.