Experience Sales Manager

TravelShook, a UK-based travel agency specializing in Umrah packages, flight bookings, hotel reservations, and comprehensive travel solutions, is seeking an experienced Sales Manager to lead its sales team. This full-time, on-site position is based at Eden Tower, Gulburg 3, Lahore. The ideal candidate will be results-driven with strong leadership and sales management skills, capable of developing effective sales strategies, improving team performance, and meeting business targets within the travel and tourism sector.

Key Responsibilities
- Lead, manage, and motivate the sales team to consistently achieve monthly sales targets.
- Develop and implement sales strategies aimed at increasing revenue and fostering business growth.
- Manage sales leads by following up with potential customers and converting enquiries into confirmed bookings.
- Address client enquiries related to flight bookings, Umrah packages, hotel reservations, and other travel services.
- Monitor daily sales performance, agent productivity, conversion rates, and overall target achievements.
- Provide coaching, guidance, and constructive feedback to sales agents to enhance their performance.
- Prepare detailed daily, weekly, and monthly sales reports for management review.
- Build and maintain strong customer relationships to boost satisfaction and retention.
- Identify new sales opportunities and implement strategies to improve lead generation and conversion.
- Coordinate with the operations team to ensure smooth booking processes and excellent customer service.

Required Qualifications
- 3 to 4 years of relevant experience in sales management, preferably within the travel and tourism industry.
- Proven track record in leading sales teams, managing performance, and consistently achieving sales targets.
- Strong knowledge of sales strategies, lead management, lead conversion, and closing techniques.
- Excellent communication, negotiation, and customer service skills.
- Ability to monitor key performance indicators (KPIs), analyze sales data, and prepare accurate reports.
- Strong problem-solving, decision-making, and team leadership capabilities.
- Familiarity with flight bookings, Umrah packages, hotel reservations, or travel services is advantageous.

Salary and Work Location
The position offers a competitive salary ranging from PKR 100,000 to 150,000 per month, negotiable based on experience and skills. The role requires on-site presence at Eden Tower, Gulburg 3, Lahore.

Join TravelShook to advance your career in travel sales and sales management, working with a dynamic team focused on delivering exceptional travel experiences.