We are seeking a highly motivated and proactive Business Development Officer to join our expanding call center team. In this role, you will be responsible for identifying new business opportunities, establishing partnerships, and driving revenue growth through strategic outreach and client engagement. Your efforts will be crucial in expanding our client base and enhancing the profitability of our call center operations.

Key Responsibilities:
- Identify potential clients and business opportunities within target markets such as customer service, telemarketing, and BPO outsourcing.
- Generate leads through cold calling, email campaigns, networking, and referrals.
- Develop tailored proposals and presentations to effectively pitch call center services to prospective clients.
- Collaborate closely with operations and sales teams to ensure service offerings align with client requirements.
- Manage and nurture relationships with existing clients to maintain high levels of satisfaction.
- Monitor industry trends and market dynamics to uncover new revenue streams.
- Negotiate contract terms, prepare agreements, and assist in onboarding new clients.
- Maintain accurate records of leads, prospects, and closed deals using CRM tools.
- Represent the company at industry events, exhibitions, and client meetings to enhance brand visibility.

Required Qualifications:
- Bachelor’s degree in Business, Marketing, Communications, or a related field.
- 1 to 3 years of experience in business development, preferably within a call center or BPO environment.
- Strong verbal and written communication skills.
- Proven ability to meet or exceed sales targets.
- Excellent interpersonal, negotiation, and relationship-building skills.
- Comfortable with making outbound calls and engaging with key decision-makers.
- Proficiency in CRM software and Microsoft Office Suite.
- Ability to work independently while managing multiple projects simultaneously.

Preferred Qualifications and Benefits:
- Competitive salary with commission and incentive structures to reward performance.
- Opportunities for career growth within a fast-paced and expanding organization.
- Access to training and professional development programs.
- Supportive, team-oriented workplace culture fostering collaboration.
- Health benefits to support employee well-being.

This is a full-time position based at our office near Evercare Hospital, Wapda Town. Candidates should be able to commute to this location comfortably.

Applicants are encouraged to consider the offered salary package and their commuting feasibility before applying.

Salary Range: Rs10,000 to Rs120,000 per month.

If you are driven to contribute to a growing organization and thrive in a dynamic environment, we welcome your application.

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Age:
18 - 65 Years
Minimum Education:
Bachelors
Career Level:
Mid-Level
Maximum Experience:
2 Years
Apply Before:
Nov 14, 2026
Posting Date:
Nov 08, 2026

BM Global

· 11-50 employees - Lahore

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