Posted 6 days ago 4 views
JazzCash is seeking an Expert Consumer Products professional specializing in Telco Payments to join their team in Islamabad. This role focuses on managing and expanding the Loads & Packages portfolio within the Consumer Products division. The successful candidate will be responsible for executing the product roadmap, optimizing current offerings, and launching new initiatives aimed at driving customer acquisition, engagement, and revenue growth. Reporting to the Manager of Consumer Products in Digital Financial Services, the role involves close collaboration with internal teams and external partners to ensure seamless integrations, user acceptance testing (UAT), and continuous product enhancements. The position plays a critical role in fostering innovation and operational excellence across JazzCash’s core financial products.
Key Responsibilities
- Own the product strategy and roadmap for Loads & Packages, defining the value proposition and growth drivers to meet business objectives.
- Drive customer acquisition, engagement, retention, and revenue growth through lifecycle initiatives for Loads and Packages.
- Manage and optimize product features, pricing, and offerings to enhance the customer value proposition.
- Identify growth opportunities by analyzing data, customer insights, market trends, and competitive landscapes.
- Propose and implement initiatives based on research to scale the Loads and Packages product.
- Oversee the entire product development lifecycle for Loads and Packages.
- Monitor product performance, usage trends, and key performance indicators (KPIs) to identify gaps and promote continuous improvement.
- Manage daily operations including pricing updates, configurations, reconciliations, and reporting, while seeking automation opportunities to reduce manual effort.
- Collaborate with technology, finance, marketing, customer experience, product development, and telco partners to deliver integrations, conduct UATs, implement enhancements, and resolve issues promptly.
- Provide data-driven insights to support management decisions and build strong business cases.
Required Qualifications
- 2-4 years of product management experience, preferably within Telecom, Fintech, or digital financial services sectors.
- Bachelor’s degree in Business Management; a Master’s degree is considered an advantage.
- Solid understanding of Mobile Top-ups, Loads & Packages, and Digital Wallets/Accounts, with hands-on experience in product operations and lifecycle management.
- Strong analytical skills with a passion for numbers and data-driven decision-making; proficiency in advanced Excel and PowerPoint.
- Knowledge and practical experience with AI technologies, automation, or process optimization is highly desirable.
- Excellent collaboration skills with the ability to engage and influence stakeholders across multiple teams.
- A digital and growth mindset focused on customer experience and innovation, coupled with strong problem-solving abilities and effective multitasking.
Preferred Qualifications and Benefits
JazzCash is Pakistan’s leading mobile financial services platform and part of the JazzWorld group, offering tens of millions of users access to digital financial services including payments, savings, credit, and merchant solutions. Joining JazzCash means contributing to a platform that drives financial inclusion on a national scale, building not only the technology infrastructure but also shaping the future of digital financial products.
Employees at JazzCash benefit from working within a Top Employer-certified organization that values Customer Obsession, Truthfulness, Innovation, Collaboration, and an Entrepreneurial spirit. The company fosters an inclusive and diverse work environment where innovation and growth are encouraged.
Applications are welcomed until 17th October 2026.
JazzCash is an equal opportunity employer committed to creating an inclusive environment for all employees.
Job Details
What is your Competitive Advantage?
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Aqib Irshad
Head of HR, Training & OD
FINCA
Zohaib Ali
Marketing Manager
Digital Online Devices
Muzammil Baig
Digital Marketing Manager
IT Services Group
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Ali Aziz
CEO
Shopistan
