Expert Digital Product Analytics - Teknosys

Teknosys-JazzWorld is seeking an Expert Digital Product Analytics professional to join their Islamabad team. In this role, you will harness advanced analytics, product intelligence, and AI-driven insights to enhance user experiences across JazzWorld’s digital platforms such as Tamasha and Simosa. Your work will translate customer behavior, engagement trends, product performance, and market signals into actionable strategies that drive acquisition, retention, monetization, and innovation. Collaborating closely with cross-functional teams including Digital Product, Growth, Pricing, Data Science, and Consumer Insights, you will identify opportunities and deliver measurable business impact through hands-on analytics.

Key Responsibilities

- Drive product growth by analyzing user behavior, engagement patterns, and performance metrics across JazzWorld’s digital ecosystem.
- Conduct deep-dive customer analytics to uncover drivers of acquisition, retention, churn, engagement, and monetization.
- Build and automate dashboards and reporting solutions using SQL, Python, Tableau, and Power BI to provide real-time business visibility.
- Develop analytical frameworks and KPIs to measure product performance, customer journeys, user preferences, and in-app behavior.
- Utilize AI, Machine Learning, and Predictive Analytics to improve decision-making, forecasting, personalization, and overall customer experience.
- Collaborate with Product, Growth, Commercial, and Data Science teams to implement data-driven strategies and business solutions.

Required Qualifications

- Minimum of 3 years’ experience in Digital Analytics, Product Analytics, Business Analytics, or Growth Analytics with a strong focus on data-driven decision-making.
- Proficiency in SQL, Python, and BI tools such as Tableau, Power BI, Google Analytics, Firebase, and Mixpanel.
- Experience in measuring and optimizing digital product KPIs including Monthly Active Users (MAU), Daily Active Users (DAU), engagement, retention, revenue, and churn.
- Background in digital products, telecommunications, GSM, or technology ecosystems, preferably with exposure to customer-facing digital platforms.
- Ability to analyze large, complex datasets and translate insights into actionable business recommendations.
- Strong analytical, problem-solving, and stakeholder management skills, with effective communication abilities and experience working across cross-functional teams.

Preferred Qualifications and Benefits

At Teknosys, you will contribute to shaping Pakistan’s digital and AI future by engineering innovative digital products and data platforms spanning AI, Data, IT, and Managed Services. As part of the JazzWorld group, you benefit from the reach and trust of a leading organization while operating with the agility of a technology company. The role offers the opportunity to work alongside global hyperscalers and industry leaders, driving projects that define the future of digital in the region.

Joining Teknosys means becoming part of a fast-growing, innovation-driven business where your contributions directly impact growth, customer success, and market leadership.

Applications are invited until 21st October 2026.