Expert Digital Product Analytics - Teknosys

Teknosys-JazzWorld is seeking an Expert Digital Product Analytics professional to drive digital growth through data-driven insights. In this role, you will utilize advanced analytics, product intelligence, and AI-powered tools to optimize user experiences across JazzWorld’s digital platforms such as Tamasha and Simosa. Your work will involve translating customer behavior, engagement metrics, and market trends into actionable strategies that enhance acquisition, retention, monetization, and product innovation. Collaborating closely with teams across Digital Product, Growth, Segments, Pricing, Data Science, CVM, and Consumer Insights, you will identify opportunities and solve complex business challenges to deliver measurable impact.

Key Responsibilities
- Drive product growth by analyzing user behavior, engagement trends, and performance across JazzWorld’s digital ecosystem.
- Conduct deep-dive customer analytics to uncover drivers of acquisition, retention, churn, engagement, and monetization.
- Build and automate dashboards and reporting solutions using SQL, Python, Tableau, and Power BI to provide real-time business visibility.
- Develop analytical frameworks and KPIs to measure product performance, customer journeys, user preferences, and in-app behavior.
- Leverage AI, Machine Learning, and Predictive Analytics to improve decision-making, forecasting, personalization, and overall customer experience.
- Collaborate with cross-functional teams including Product, Growth, Commercial, and Data Science to implement data-driven strategies and business solutions.

Required Qualifications
- Minimum of 3 years’ experience in Digital Analytics, Product, Business, or Growth Analytics with a strong focus on data-driven business decision-making.
- Proficiency in SQL, Python, and BI tools such as Tableau, Power BI, Google Analytics, Firebase, and Mixpanel.
- Experience in measuring and optimizing digital product KPIs including MAU, DAU, engagement, retention, revenue, and churn.
- Background in digital products, telecommunications, GSM, or technology ecosystems, preferably with exposure to customer-facing digital platforms.
- Strong ability to analyze large, complex datasets and translate insights into actionable business recommendations.
- Excellent analytical, problem-solving, and stakeholder management skills, with effective communication and collaboration capabilities across teams.

Preferred Qualifications and Benefits
Joining Teknosys means becoming part of a fast-growing, innovation-driven company shaping Pakistan’s digital and AI future. You will work on cutting-edge digital products and data platforms across AI, Data, IT, and Managed Services. As part of JazzWorld, you will benefit from the group’s extensive reach and trust while operating with the agility of a technology company. The role offers the opportunity to partner with global hyperscalers and industry leaders, contributing to projects that define the future of digital in the region.

This position is based in Islamabad and classified as Grade L2. Candidates passionate about leveraging data to fuel growth, customer success, and leadership are encouraged to apply. The application deadline is 21st October 2026.