Expert Performance and Planning

The Expert Performance & Planning role at JazzWorld is a critical position focused on supporting the strategic direction and performance management of Jazz Lifestyle Ventures' (JLV) digital ecosystem. This role involves monitoring business performance, assisting in strategic and financial planning cycles, and developing automated, data-driven reporting solutions. The position emphasizes leveraging AI, advanced analytics, and automation to improve reporting efficiency, generate actionable insights, and enable smarter planning and decision-making across JLV’s digital businesses.

Key Responsibilities

Business Performance Management: Monitor and evaluate core business, operational, and financial KPIs across JLV’s digital ventures. Identify performance gaps, emerging trends, and opportunities for improvement.

Business Planning & Tracking: Support annual and multi-year business planning, budgeting, forecasting, and tracking of strategic milestones, ensuring alignment with organizational goals.

Dashboard Development & Automation: Design, develop, and automate interactive dashboards and reporting frameworks to provide real-time KPI visibility, reduce manual reporting, and enhance data accuracy and efficiency.

AI-Driven Reporting & Innovation: Develop and implement AI-powered solutions to automate recurring reports, generate performance insights, detect anomalies, and improve forecasting and decision-making processes.

Digital Analytics & Performance Insights: Utilize analytics platforms such as CleverTap, Google Analytics 4 (GA4), and other tools to analyze customer engagement, acquisition, retention, conversion funnels, and overall digital business performance.

Strategic Initiative Tracking: Monitor progress on high-impact strategic initiatives across JLV’s digital verticals, highlighting risks, dependencies, and deviations from performance targets.

Cross-Functional Collaboration: Work closely with business, finance, product, and analytics teams to consolidate performance data, standardize KPI definitions, and ensure consistent reporting across units.

Data Storytelling & Management Reporting: Translate complex datasets into clear executive dashboards, presentations, and actionable recommendations to support management reviews and strategic decisions.

Required Qualifications

Experience: 2 to 4 years of relevant experience in business performance management, analytics, strategic planning, or reporting automation, preferably within digital, technology, or telecom sectors.

Analytical & Business Acumen: Strong understanding of digital business models, financial and operational KPIs, customer lifecycle metrics, and performance management frameworks.

Dashboard Development & Automation: Proven experience designing and automating dashboards using Power BI, Looker Studio, Tableau, or similar BI tools, including data integration and workflow automation.

AI & Automation Skills: Practical experience with AI tools, generative AI, and automation technologies to enhance reporting and planning. Experience building AI-driven reporting workflows or analytical applications is advantageous.

Digital Analytics Tools: Proficiency in CleverTap, Google Analytics 4 (GA4), or similar platforms, with the ability to interpret user journeys, engagement trends, retention cohorts, and conversion funnels.

Technical Proficiency: Strong skills in SQL, advanced Excel, and PowerPoint. Familiarity with Python, APIs, data integration, and workflow automation tools is a plus.

Problem-Solving & Innovation: A proactive approach to identifying reporting inefficiencies, recommending automation opportunities, and independently developing scalable technology-enabled solutions.

Preferred Qualifications and Benefits

JazzWorld offers the opportunity to contribute to Pakistan’s next-generation digital services platform, building products and solutions with national impact. The role provides a chance to innovate beyond existing frameworks, turning ambitious ideas into category-leading businesses. As a certified Top Employer, JazzWorld fosters an inclusive environment where diverse talent thrives and performs at its best. The company encourages continuous learning and growth, with a culture centered on building, scaling, and evolving.

Applications are encouraged before 18 October 2026.