Expert Technology Solutions & Service Delivery Engineer

Grade Level: L2
Location: Lahore
Last Date to Apply: 20th October 2026

This role focuses on supporting the development, integration, analytics, and technical onboarding of AI, digital, and fintech solutions. The Expert Technology Solutions & Service Delivery Engineer ensures technical readiness, smooth implementation, and successful delivery of these solutions. The position requires hands-on involvement in development, API integration, ETL/data engineering, big data platforms, analytics dashboard creation, and technical assessment of digital products. Collaboration with internal teams, technology stakeholders, vendors, and partners is essential for driving end-to-end technical implementation and delivery.

Key Responsibilities
- Develop and maintain applications, analytical views, dashboards, and technical solutions using Python, Node.js, MERN stack, and related frameworks.
- Design and integrate REST APIs, manage application architecture, authentication, data exchange, and troubleshoot to ensure seamless system integration.
- Create Python scripts for automation, data processing, reporting, and operational needs.
- Support ETL/ELT processes, data ingestion, transformation, and pipeline development across diverse data sources while ensuring data quality and reliability.
- Work with big data technologies including Apache Kafka, HDFS, Spark, Hive, Vector Databases, and Data Lakes.
- Build analytical dashboards and visualization tools using Tableau, Node.js, and other platforms to translate business requirements into actionable insights and KPIs.
- Assess and onboard AI, GenAI, digital, and fintech solutions by understanding product architecture, APIs, infrastructure, data flows, security, and operational dependencies.
- Coordinate end-to-end technical onboarding and implementation by collaborating with partners/vendors and internal teams such as Technology, Infrastructure, Security, SOC, and Network.
- Manage technical prerequisites, deployment activities, testing/UAT, production readiness, security compliance, documentation, and operational handover to ensure timely delivery.
- Identify technical gaps, risks, and challenges, driving resolution through effective stakeholder coordination.
- Serve as a technical liaison between internal teams and external partners/vendors, facilitating discussions, clarifications, solution walkthroughs, and implementation planning.
- Prepare technical documentation, progress reports, dashboards, and presentations to support delivery tracking and stakeholder alignment.

Required Qualifications
- 3-5 years of hands-on experience in software development, data engineering, analytics, technical solutions, or digital technology delivery.
- Proficiency in Python, Node.js/MERN stack, API integration, scripting, and application development with strong troubleshooting skills.
- Experience with ETL/ELT processes, data pipelines, SQL, and integration across multiple data sources.
- Working knowledge of big data technologies such as Apache Kafka, HDFS, Spark, Hive, Vector Databases, and Data Lake architectures.
- Experience developing analytical dashboards and visualization solutions using Tableau, Node.js, or similar tools, with a solid understanding of KPIs and business analytics.
- Good understanding of AI/GenAI concepts, digital platforms, fintech solutions, and emerging technologies, with the ability to assess technical feasibility.
- Ability to comprehend end-to-end solution architecture, identify dependencies, and coordinate implementation across application, data, infrastructure, integration, and security layers.
- Experience in technical onboarding, integration, deployment, or delivery of digital products, preferably within telecom, fintech, cloud, big data, or enterprise technology sectors.
- Strong interpersonal skills to build positive relationships with internal teams, external partners, and vendors while managing multiple technical priorities.
- Demonstrated ownership and accountability to independently drive technical activities from requirements gathering through implementation, testing, and handover.
- Bachelor’s degree in Computer Science, Software Engineering, Information Technology, Data Science, or a related field.

Preferred Qualifications and Benefits
JazzWorld is recognized as a certified Top Employer, committed to creating a workplace where employees can thrive and perform at their best. The organization fosters an open culture driven by leadership that values innovation, collaboration, and accountability. Employees are inspired to contribute to meaningful work and continuous learning opportunities.

The company’s core values—Customer Obsession, Truthfulness, Innovation, Collaboration, and Entrepreneurial Spirit—guide decision-making and leadership, encouraging teams to challenge conventions and deliver impactful solutions. As Pakistan’s largest digital operator, JazzWorld serves over 100 million customers, driving national-scale digital transformation through connectivity, financial inclusion, entertainment, and insurance services.

Joining JazzWorld means being part of a purpose-driven environment focused on creating a better life for all by expanding access and unlocking opportunities in a connected digital future. The company celebrates diversity and is committed to fostering an inclusive workplace for all employees.