The role is based in Karachi within the Operations department and focuses on managing the entire export documentation process, including Bill of Lading (B/L) processing, Shipping Instructions (SI), carrier coordination, billing, invoicing, and customer service. The position is responsible for ensuring the timely and accurate submission of shipping documents while maintaining compliance with the State Bank of Pakistan (SBP) Foreign Exchange Circulars. It also involves resolving rating and billing discrepancies and coordinating effectively with customers, carriers, overseas agents, and upcountry offices to facilitate smooth export operations.
Key Responsibilities
- Manage export documentation and Bill of Lading processes to ensure accuracy and compliance.
- Oversee export billing, rating, and invoicing activities, addressing any discrepancies promptly.
- Maintain detailed reporting and record management for all export-related transactions.
- Provide excellent customer service and maintain clear communication with all stakeholders.
- Collaborate with team members and perform other duties as assigned to support operational efficiency.
Required Qualifications
- Bachelor’s degree or relevant certification in a related field.
- Proficiency in Microsoft Office applications.
- Strong networking skills with established connections among freight forwarders in the market.
- Good understanding of local and international regulations, including governmental, customs, ocean freight, and hazardous cargo requirements.
- Ability to prioritize tasks, work independently, and achieve objectives with minimal supervision.
- Quick learner with the ability to adapt to new processes and systems efficiently.
Preferred Qualifications and Benefits
- Opportunities for career growth and professional development within the organization.
- Competitive salary package along with additional fringe benefits.
- A friendly and supportive work environment that encourages teamwork and personal growth.
The application deadline for this position is 16 November 2026.