Export Sales Operations Manager - TJ / 1898470

Iqbal Group of Companies is seeking a skilled Export Sales Operations Manager to join their team in Lahore. The successful candidate will be responsible for overseeing and managing the export sales operations to ensure efficiency and compliance. This role requires a minimum of three years’ experience in export sales, with a solid understanding of export documentation, customs regulations, and sales operations management. The Export Sales Operations Manager will lead a team of 10 professionals, driving productivity and maintaining smooth workflows to meet company objectives.

Key Responsibilities

- Lead and supervise a team of 10 members in managing export sales operations and documentation processes.
- Ensure full compliance with customs regulations and export documentation requirements.
- Oversee the preparation, verification, and timely submission of export documents to relevant authorities.
- Manage customer interactions by addressing inquiries, facilitating clear communication, and following up on payments promptly.
- Utilize customs compliance software and CRM management tools to maintain accurate records and enhance operational efficiency.
- Coordinate with internal departments and external stakeholders to resolve issues related to export shipments and documentation.
- Monitor and improve sales operations processes to meet organizational goals and increase customer satisfaction.
- Train and mentor team members to enhance their knowledge of export documentation and sales operations procedures.
- Identify potential risks in the export process and recommend corrective actions to mitigate these risks.
- Prepare detailed reports on export sales activities, documentation status, and team performance for senior management.

Required Qualifications

- Minimum of three years’ experience in export sales operations or a related field.
- Strong knowledge of export documentation and customs regulations.
- Proven leadership skills with experience managing a team.
- Excellent communication and interpersonal skills to liaise effectively with customers and internal departments.
- Proficiency in CRM systems and customs compliance software.
- Highly organized and detail-oriented with the ability to manage multiple tasks efficiently.
- Ability to analyze risks and implement corrective measures in export processes.

Preferred Qualifications and Benefits

While not explicitly stated, candidates with additional experience in international trade compliance, advanced software skills, or a background in logistics will be well-positioned for success. The role offers the opportunity to lead a dynamic team within a reputable organization, contributing directly to the company’s export growth and operational excellence.

Iqbal Group of Companies values professionalism and operational efficiency, making this an excellent opportunity for a motivated export sales professional looking to advance their career in a leadership role.