You will be the first line of support for clients facing software-related issues. You will provide troubleshooting, technical guidance, and problem resolution to end users, while collaborating with internal teams to improve product performance and customer satisfaction.

Key Responsibilities

  • Respond to customer inquiries.
  • Troubleshoot software problems and provide clear, step-by-step solutions.
  • Document technical issues, resolutions, and customer interactions.
  • Assist in onboarding new clients by providing training and support materials.
  • Test software updates and provide feedback before release.

Job Details

Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
Male
Minimum Education:
Diploma
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Jun 07, 2025
Posting Date:
May 06, 2025

Eye Cure Soft

Services · 1-10 employees - Islamabad, Rawalpindi

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