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Booking Ticket Officer

Faisal Movers Express Unverified

Lahore , Pakistan

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Posted Mar 05, 2025 938 views

PKR. 35,000 - 40,000/Month

Key Responsibilities:

  • Provide accurate information about bus schedules, routes, and ticket prices.
  • Handle ticket cancellations, modifications, and refunds promptly. Resolve customer inquiries and complaints in a professional and courteous manner.
  • Maintain records of ticket sales and transactions.
  • Collaborate with the operations team to ensure timely updates on schedule changes or delays.
  • Ensure compliance with company policies and travel regulations.
  • Promote special offers, discounts, and loyalty programs to customers.
  • Manage cash transactions and ensure proper reconciliation at the end of the day.

Requirements:

  • Previous experience in ticketing or customer service, preferably in the transportation industry.
  • Familiarity with ticketing systems and software is a plus.
  • Excellent verbal and written communication skills.
  • Strong customer service and problem-solving abilities.
  • Ability to multitask and work in a fast-paced environment.
  • Attention to detail and accuracy in handling transactions.

Skills

Customer Service ERP Software Command Computer Proficient

Job Details

Industry:
Advertising / PR
Functional Area:
Sales & Business Development
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
Lahore, Pakistan
Gender:
Male
Minimum Education:
Bachelors
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
Apr 06, 2025
Posting Date:
Mar 05, 2025

Faisal Movers Express

Advertising / PR · 11-50 employees - Lahore
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