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Posted Jan 06, 2021 128 views
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantly.itative targets
- Perform market research to identify new opportunities on platforms.
- Develop and deliver pitches for potential clients.
- Candidates with experience are encouraged to apply.
Job Details
Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
Feb 07, 2021
Posting Date:
Jan 06, 2021
Falcon Consulting
Information Technology · 51-100 employees - Lahore
Bright future and career
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