Customer Services Officer

Fastway Expresss Unverified

Karachi , Pakistan

Posted Sep 04, 2018 415 views

PKR. 15,000 - 20,000/Month

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Job Description

We are looking for an enthusiastic and well versed Female Customer Service Officer. She must be able to communicate about  products or services over the phone as well as dealing with complaints and doubts of Clients.

·         Handle inbound and outbound calls & Mails 

·         Answer questions about products or the company

·         Ask questions to understand customer requirements and close sales

·         Enter and update customer information in the database

·         Take and process orders in an accurate manner

·         Handle grievance to preserve the company’s reputation

·         Go the “extra mile” to meet sales quota and facilitate future sales

·         Keep records of calls and sales and note useful information

·         Coordination between Customers and internal departments

·         Follow-ups

·         And other assignment, if required

Job Details

Job Channel:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
Saddar Town, Karachi, Pakistan
Minimum Education:
Higher Secondary School Certificate/Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
Apply Before:
Oct 04, 2018
Posting Date:
Sep 04, 2018
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Fastway Expresss

Courier / Logistics · 1-10 employees - Karachi

We are providing services We are thirty party agent of DHL ,FEDEX,UPS and SKYNET

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