Posted Oct 09, 2019
We are looking forward to adding a highly motivated individual who can handle queries related to the CCTV System for international clients (particularly USA) via phone & emails.
Job Details
Functional Area: Client Services & Customer Support
Total Positions: 1 Post
Job Type: Full Time/Permanent
Job Shift: Third Shift (Night)
Job Location: Rawalpindi, Pakistan
Gender: No Preference
Minimum Education: Intermediate/A-Level
Career Level: Experienced Professional
Experience: 1 Year - 2 Years
Duties & Tasks:
- Provide customer support & technical queries resolution via phone & email
- Project management, record keeping, and reporting
- Identify and escalate priority issues per client specifications
- Offer alternative & smart solutions in order to meet accuracy & timeline
- Take all necessary measures to ensure client satisfaction
- Speaks fluent English
This is a very challenging position which requires the position holder to be present in the office from 08pm – 05am, Monday-Friday
Job Details
FDS Communications
.
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