Customer Support Representative

FDS Communications Unverified

Multiple Cities, Pakistan

Posted Nov 21, 2019 119 views Report Job

PKR. 20,000 - 25,000/Month

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Job Description

We are looking forward to adding a highly motivated individual who can handle queries related to the CCTV System for international clients (particularly USA) via phone & emails.

Duties & Tasks:

-Provide customer support & technical queries resolution via phone & email

-Project management, record keeping, and reporting

-Identify and escalate priority issues per client specifications

-Offer alternative & smart solutions in order to meet accuracy & timeline

-Take all necessary measures to ensure client satisfaction

-Speaks fluent English

Note: This is a very challenging position which requires the position holder to be present in the office from 09 PM – 06 AM, Monday-Friday

Job Details

Industry:
Total Positions:
1 Post
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gender:
Male
Minimum Education:
Intermediate/A-Level
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
Dec 20, 2019
Posting Date:
Nov 21, 2019
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FDS Communications

Call Center · 1-10 employees - Islamabad, Rawalpindi

FDS Communications

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