FE Verifier (SVC)

Prime BPO & Telecommunications (Headquarters)

Rawalpindi , Pakistan

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Posted 3 hours ago 1 views Report Job

PKR. 100,000 - 100,000/Month

PRIME BPO is looking for a detail-oriented and confident Front-End Verifier (SVC) to join their team on a full-time, on-site basis in Rawalpindi. This night shift position is ideal for candidates with prior BPO experience who have strong communication skills and a desire to build a successful career in the BPO industry. The role focuses on verifying sales for the MedAlert/Final Expense campaign, ensuring accuracy, compliance, and maintaining quality standards. The verifier will work closely with sales and quality assurance teams, meeting daily and weekly targets in a professional environment that supports growth and development.

Key Responsibilities
- Verify sales made by closers on the MedAlert/Final Expense campaign to ensure accuracy and compliance.
- Professionally confirm client information and device/service details.
- Ensure all required documentation and recordings meet quality standards.
- Identify discrepancies and escalate issues when necessary.
- Maintain accurate records of all verified sales.
- Coordinate effectively with sales and quality assurance teams.
- Adhere strictly to company compliance policies.
- Consistently meet daily and weekly verification targets.
- Be available for overtime or additional training to improve performance or meet targets.

Required Qualifications
- Minimum of 1 year of BPO experience as a verifier on any campaign is mandatory.
- Excellent communication skills in English, with strong verbal and listening abilities.
- High attention to detail and the ability to identify inconsistencies.
- Professional attitude with effective customer handling skills.
- Basic computer literacy and familiarity with CRM systems.
- Ability to work night shifts.
- Regular students are not eligible to apply.

Preferred Qualifications and Benefits
- Uncapped bonus structure based on individual performance.
- A professional, growth-oriented work environment.
- Opportunity to build a long-term career within the BPO sector.
- Supportive management and well-structured operational processes.
- Complimentary meals, coffee, and tea provided on-site.
- Training allowance to support ongoing skill development.
- 12 to 16 paid leaves annually.
- Medical benefits and EOBI coverage.
- Gym and salon membership included.
- Leave encashment policy available.

Walk-in interviews are encouraged and conducted Monday to Friday from 6:00 PM to 12:00 AM at the 4th Floor, Rania Mall, Bank Road, Saddar, Rawalpindi. Candidates should search “Prime BPO 6” on Google Maps for exact directions. Applicants must be confident, detail-focused, and ready to thrive in a professional night shift environment. Reliable commuting or relocation plans to Rawalpindi are required before starting work.

This is a full-time role offering a starting salary of Rs. 100,000 per month, with additional uncapped bonuses based on performance. Candidates must have at least one year of call center experience and proficiency in English. Attendance in person at the specified location is mandatory.