Female Call Center Representative – Night Shift

Squad International is looking for a confident and professional Female Call Center Representative with excellent English communication skills to join their team. The ideal candidate will be comfortable interacting with international clients and possess strong interpersonal and client-handling abilities. This role requires a professional attitude and the ability to communicate clearly and effectively in a fast-paced environment. The position is based in PECHS Block 2, Karachi, with working days from Monday to Friday, and the shift is during the night.

Key Responsibilities
- Communicate effectively with international clients, providing clear and professional assistance.
- Handle client inquiries and resolve issues promptly while maintaining a positive and confident demeanor.
- Build and maintain strong relationships with clients through excellent interpersonal skills.
- Represent the company professionally in all client interactions.

Required Qualifications
- Excellent verbal communication skills in English.
- A confident personality paired with a professional attitude.
- Strong interpersonal and client-handling skills.
- Previous experience working with international clients is highly advantageous.
- An active LinkedIn profile is mandatory for this role.

Preferred Qualifications and Benefits
- Company-provided pick-and-drop service for ease of commute.
- A structured Monday to Friday working schedule, promoting work-life balance.
- Entitlement to sick and casual leave to support employee well-being.
- Leave encashment plan as part of the benefits package.
- A professional work environment with opportunities for career growth and development.

The monthly salary for this position ranges from Rs30,000 to Rs45,000. This role requires in-person attendance at the company’s Karachi office. Candidates who meet the above criteria and are eager to contribute to a dynamic team are encouraged to apply.