Female CALL OPERATOR - Core Bhive Services

Our client, Core Bhive Services, is seeking a confident and fluent Female Call Operator to join their team in Lahore. This opportunity is with a USA-based company, offering a full-time, onsite position located at Raya DHA Phase 6. The role requires working the evening shift from 6:00 PM to 3:00 AM. The ideal candidate will possess excellent verbal communication skills in English and demonstrate a professional and courteous phone manner while handling customer interactions efficiently.

Key Responsibilities:
- Manage inbound and outbound calls with professionalism and efficiency.
- Provide exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintain a confident and clear communication style to represent the company positively.
- Handle calls in a manner that upholds the company’s standards and enhances customer satisfaction.
- Collaborate with team members to ensure smooth call operations and achieve performance targets.

Required Qualifications:
- Fluency in English with excellent verbal communication skills.
- Strong interpersonal skills and the ability to engage customers confidently.
- Professional phone etiquette and a calm, composed demeanor during calls.
- Ability to work the specified evening shift from 6:00 PM to 3:00 AM.
- Willingness to work onsite at the designated Lahore location.

Preferred Qualifications and Benefits:
- Previous experience in a call center or customer service role is highly desirable.
- Experience handling customer inquiries and complaints in a professional environment will be an advantage.

This role offers an excellent opportunity for candidates looking to develop their career in customer service within an international business environment. The position demands dedication and a customer-focused attitude, with the chance to work alongside a dynamic team.