Female CSR

The Corp. Haven

Posted 2 days ago 5 views Report Job

alary: PKR 50,000 – 140,000 per month

Location: DHA Phase 7 Extension, Karachi

Job Type: Full-time, On-site

Working Days: Monday to Saturday

About the Role We are looking for confident, customer-focused individuals to join our team as Customer Service Representatives. The successful candidates will be responsible for assisting customers over the phone, addressing their concerns, and providing reliable support to ensure a positive customer experience.

This position is ideal for individuals with strong communication skills, a professional attitude, and the ability to work efficiently in a fast-paced environment.

Key Duties

Respond to incoming customer calls and provide prompt assistance.
Understand customer concerns and offer appropriate solutions.
Communicate information regarding services, procedures, and company policies clearly.
Record customer interactions and maintain accurate information in the system.
Coordinate with relevant teams to resolve complex queries when necessary.
Follow established service standards and call-handling procedures.
Contribute to team performance by maintaining professionalism and service quality.

Candidate Requirements

Good spoken English and effective communication skills.
Strong listening, analytical, and problem-solving abilities.
Basic computer literacy and accurate data-entry skills.
Ability to manage customer interactions calmly and professionally.
A responsible, organized, and customer-oriented approach to work.
Willingness to work in a target-driven and fast-paced setting.

Previous call centre or customer support experience is an advantage, but motivated candidates with the right skills are also encouraged to apply. Work Details

Compensation: PKR 50,000 – 140,000 per month, depending on experience, skills, and performance.
Schedule: Monday to Saturday.
Work Arrangement: On-site at DHA Phase 7 Extension, Karachi.
Employment Type: Full-time.

Pay: Rs50,000.00 - Rs140,000.00 per month Work Location: In person