We are seeking a professional and experienced female Customer Sales Representative to join our dynamic team. The ideal candidate will have a strong background in call center operations and possess excellent communication skills in English. This role requires someone who is confident, target-driven, and capable of handling customer inquiries effectively while providing exceptional service. The position is full-time, based in Gulshan-e-Iqbal, with an 8-hour shift schedule.
Key Responsibilities:
- Handle inbound and outbound customer calls with professionalism and efficiency.
- Address customer inquiries, resolve issues, and provide accurate information regarding products and services.
- Maintain a positive and customer-focused attitude while meeting or exceeding sales targets.
- Document customer interactions and update records accurately in the system.
- Collaborate with team members and management to improve customer satisfaction and sales performance.
Required Qualifications:
- Minimum of 1 to 2 years of experience working in a call center environment is mandatory.
- Excellent command of English, both spoken and written, to communicate clearly with customers.
- Strong problem-solving skills and the ability to handle customer concerns effectively.
- A confident, professional demeanor with a focus on achieving targets and delivering results.
Preferred Qualifications and Benefits:
- A professional work environment that supports career growth and development.
- Opportunities for advancement within the company based on performance.
- Competitive salary range from PKR 40,000 to PKR 80,000 per month, commensurate with experience.
- Full-time employment with fixed working hours in a well-established location.
This role requires in-person attendance at the designated office location. Candidates who meet the above criteria and are motivated to contribute to a thriving sales team are encouraged to apply.