Female Customer Service Representative (CSR)

We are seeking a professional and customer-focused Customer Service Representative (CSR) to join our team. The ideal candidate will be responsible for managing customer inquiries and complaints while delivering exceptional service. This role requires effective communication, problem-solving skills, and the ability to coordinate with various departments to ensure customer satisfaction. The position is based in Gulberg 3, Hussain Chowk, Lahore, and involves working on-site.

Key Responsibilities

- Handle customer inquiries and complaints in a professional and courteous manner.
- Provide accurate and detailed information about products and services to customers.
- Collaborate with relevant departments to resolve customer issues efficiently.
- Maintain and update customer records to ensure a high level of customer satisfaction.

Required Qualifications

- Previous experience in clothing, fashion, or customer service is preferred.
- Excellent communication skills with the ability to engage effectively with customers.
- Proficiency in both Urdu and English languages.
- Basic computer literacy to manage records and correspondence.
- Professional attitude, responsibility, and the ability to work well within a team environment.

Compensation and Work Environment

The monthly salary for this position ranges from Rs. 32,000 to Rs. 35,000. This is an in-person role located in Lahore, requiring the candidate to work from the designated office.

Interested candidates are encouraged to apply through the appropriate job platform. Please ensure your application includes an updated CV for consideration.