Female Customer Support & Admissions Assistant

Olevels.com School is seeking a professional and approachable female Customer Support and Admissions Assistant to join our team. The ideal candidate will be an effective communicator who enjoys helping students and parents by addressing their inquiries and supporting them throughout the admissions process. This role requires someone who is detail-oriented, organized, and passionate about providing excellent customer service in a school environment.

Key Responsibilities:
- Respond professionally to inquiries from students and parents.
- Provide accurate information regarding admissions, fees, school policies, and academic programs.
- Assist families throughout the admissions process and ensure timely follow-up on all inquiries.
- Maintain precise and up-to-date student records and admissions data.
- Coordinate with relevant departments to resolve queries efficiently and ensure smooth communication.

Required Qualifications:
- Strong communication skills with fluency in both English and Urdu.
- Detail-oriented and well-organized with an approachable demeanor.
- Basic knowledge of billing or accounts to assist with fee-related queries.
- Previous experience in customer support, admissions, or administrative roles is preferred but not mandatory.

Preferred Qualifications and Benefits:
- Experience working in an educational setting or similar customer-facing role will be considered an advantage.
- The position is full-time, with working hours from 8:30 am to 5:00 pm.
- The job is located at Callachi Cooperative Housing Society, behind Millennium Mall, and requires in-person attendance.
- Monthly salary ranges from Rs35,000 to Rs45,000, reflecting experience and qualifications.

This role offers an excellent opportunity to contribute to a supportive educational environment while developing your skills in customer service and administration. If you are organized, communicative, and eager to assist students and families, this position could be a great fit.